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Introducing Artifcts to Your Most Senior Clients

August 20, 2025

Spoiler: As long as you are over 16 years of age, the minimum age for an Artifcts member, and you have no severe cognitive health issues, age doesn’t matter when it comes to Artifcts. Only the WHY your client is Artifcting and will derive value from Artifcts may differ from a 16-year-old.

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Professionals often ask us for advice on how best to introduce Artifcts to their most senior clients. Many professionals worry the effort-reward balance will be off for them and for their clients and the professionals lament the loss, “All those stories. All that ‘stuff!’”

No doubt, if you are a digitally native ‘kid’ today, you have the advantage over, well, nearly all of the rest of us! But we’ve found that 9 times out of 10 a person’s immediate resistance to new technology is not about the technology or about their numerical age. It’s about one of four things, and we’re telling you right now, even a 35-year-old would sympathize:

      1. Time to learn new tech and Artifct
      2. Interest in learning new tech 
      3. Self-identifying as someone “too old” for or “bad at” tech 
      4. Security concerns and skepticism of all things digital and/or cloud

How We Introduce Artifcts to Our Most Senior Members

We put ourselves in the experience.

Our co-founders have quite literally said nearly these exact words: 

“It takes a lot to convince me to download one more app or try out new technology. It’s exhausting! I can tell you, Artifcts feels different. It’s designed to feel familiar to other applications you may use so it’s faster to learn. And Artifcts always builds in tips to help right where you need them.” 

“After creating one or two Artifcts, you’ll see how easy it is. You can’t mess it up. There’s no right or wrong way to Artifct. Plus, unlike many tech companies these days, Artifcts offers a downloadable help guide showing you the steps and what all the icons and buttons mean. There are frequently asked questions, too. I can print out all of this for you to have next to you as you create Artifcts. Why don’t more companies do that?!” 

We help them discover their ‘why.’

Here are just two examples of “whys” in our conversations with Arti Community members: 

“Artifcts is fun & relaxes me, makes me feel good. And it helps me to connect more meaningfully with friends and family. When my dad sends me an Artifct, I almost always text him to chat about it. Sometimes I call, too, if it’s really funny or sweet.”  

“Plus, Artifcts helps me get stuff done. I can do so much with every Artifct I make. Because you want to {declutter/organize/work on your will/capture more stories for your family…}, let’s create a couple Artifcts so you can see how it will help you.” 

We help them discover their ‘why.’

We position Artifcts within their daily tech experience.

We recommend you explore these four questions with them, questions we suspect may already be a part of your workflow and services:

      • How do you usually communicate with family, friends, and neighbors? Do you prefer text messages, email, phone calls, virtual visits? 
      • What technology devices do you use daily, maybe a smartphone, iPad or similar, or a laptop or desktop computer? 
      • What do you use that device for (social media, shopping, community events, paying bills…)? And are you using a web browser like Safari or Chrome, or did you download an app for those activities?  
      • What are your hobbies, e.g. travel, art, quilting, genealogy, photography, birding?

Now put all of that together

Here are two real-life examples of how we introduced Artifcts into the daily lives of now ardent fans of Artifcts. Names & some details changed for privacy.

Meet Edward

      • Age: 75 
      • Occupation: Retired. Career as a travel writer. 
      • Hobbies: Woodworking, volunteering 
      • Tech usage: iPad and iPhone, “But only for my newspaper, photos, phone calls, and some YouTube videos.” 
      • Tell us one thing about you: “Proud bachelor for life and devoted uncle and great uncle.” 

Edward loves his bachelor's lifestyle.

“I have globetrotted for decades. I had to be one of the first professionals in the travel testimonials business. Back in the day, so many of the mementos I collected could only be bought if you went to those countries. International trade and shopping weren’t what they are today.”

As life went on, Edward was pulled home more often and decided to semi-retire at a young 55.

“Retired, yes, but not done living. I’ve been a Big Brother for decades, but I’m also a proud uncle and great uncle. I’ve taught my nephew woodworking using the same tools my father taught me with.”

Artifcting is Edward’s newest hobby. His goal is to capture the family history behind the pieces of the multi-generational woodwork collection his father and his grandfather created. While they sold much of it through the years—“They were big artists in their days, at least in their corner of the world.”—some pieces have never been and will never be for sale, if Edward has his way.

“I need Artifcts to tell the stories and to document the value. A lot of these pieces have financial value."

You know, my nephews don’t want to listen to what I have to say much these days. They are busy with their own lives. But someday, they’ll want to know. And I have treasures from all over the world that I want to leave to them, but what’s a treasure without its story? JUNK. Ha!”

Edward installed Artifcts on his iPad and phone ahead of our concierge Artifcts session. But he was ultimately more inclined to use the Artifcts app for the ease of showing and sharing his Artifcts with friends and family while on the go.

“I have a lot, not that I’m a hoarder, but it’s cool stuff, stuff they’ll want to know about. I’m grateful to you all [at Artifcts] for helping me get started recording the stories, adding the photos. It’s everything.”

Meet Betty 

      • Age: 97 
      • Occupation: Retired. Career spanned family grocery store, library services, and homemaker 
      • Hobbies: Swimming 
      • Tech usage: iPad, Alexa 
      • Tell us one thing about you: “I hate a mess.”

Betty is a 97-year-old widower with 3 sons and 14 grandchildren. She loves to swim, play backgammon, and visit her local botanical garden. Throughout her adult life she moved often as a military spouse. Now she says, “I’m feeling a bit tired, and I can’t move around as well anymore,” a change she attributes not to age but to her heart condition.

She has a “command station” set up in her living room with everything she needs within reach, including her iPad. On the iPad, she gets notifications from text messages sent to her phone, she follows her independent senior living community on Facebook, and she checks her two favorite local grocery stores’ apps every day for new deals and coupons. She has downsized extensively and now has a small mix of sentimental and valuable items remaining, all deeply important to her.

Enter Artifcts!

Betty's grandson purchased in-person Artifcts concierge services to help her Artifct her collections, family jewelry, photos, and other mementos over the course of a few days. As we showed Betty examples of Artifcts, we discussed that just as her email is stored privately in the cloud, so too will her Artifcts be stored privately. That was the top concern she raised with her grandson before we walked through the door.

Our concierge time was spent wisely:

1. We installed the web-version of Artifcts on her iPad (not the Artifcts app).

She already had a digital password keeper—which she unlocks with bio authentication—and we added the Artifcts password to the keeper. (See, we told you, age is not the limiting factor. Even the oldest among us use password keepers. NEVER ever encourage people to keep a physical list of passwords, never mind buy a book labeled “passwords.” Shame on any company that would sell such a product!)

2. We placed the Artifcts icon next to the grocery store icons. She knows how to find them and will now see Artifcts there, too, for a gentle reminder every day.  

We installed the web-version because we kept it bookmarked to her family’s invite-only circle (more on that below) to reduce the need for navigation. She can simply refresh her screen to see the latest, which she is used to doing with her grocery store deals and Facebook group.

3. We enabled in-browser and email notifications so that when family and friends share Artifcts with her, she’ll know.

We shared an Artifct with her so she could experience the notification and what it will look like. And we shared an Artifct we created together with her family so THEY also knew what to expect.

4. Within Artifcts, we created an Artifcts Invite-Only circle so that her family can all share Artifcts with each other.

5. Betty does not plan to create Artifcts on her own. She has a caregiver who visits every afternoon, and she wants her to create the Artifcts for all of her photos and mementos, but she’s also excited to show her caregiver the new Artifcts she receives from her family.

“She and I talk for hours. She’s going to love these stories. And my family? Well, I don’t want them to sit around wondering what to do with it all. I started trying to write it down, but it’s not the same as telling them about it. And telling them, well, I don’t know if they’d remember it all. And they don’t live nearby anyway.”

Options for Professionals to Get Clients Started with Artifcts

If you know how valuable Artifcts could be for your client and want to get your client started, you have options. We’ll list them in order from least to most involved, which also if in order from free to paid:

Option 1: Invite them to Artifcts. Anyone can create a free account on Artifcts.com and then go to the + menu in the top banner, and “Invite Friends.”

You will simply enter their name, email address, and a personal note. They will receive an email with your personalized greeting, and they can click to sign up free.  

This is a great option if you plan to then follow up. They will probably have questions and might enjoy if you also share an Artifct of yours with them, too!

Option 2. Gift them a branded gift membership. If you visit Artifcts for Professionals, and scroll down, we give you an option to gift a membership to a client and include your brand logo. You can also pick from several themed occasions.

Your logo will not be obtrusive. It will appear for the one-year duration of the gifted membership. It makes for a great on ramp for the “why” behind your gift – what is happening in their life that makes Artifcts the perfect gift? Watch our video about branded Artifcts gift memberships >

Option 3. Purchase an Artifcts for Professionals (ARTIPro) membership. As an ARTIPro, you can invite your client to Artifcts, either for free—and then create up to 5 free Artifcts together—or with a gifted and branded membership.

An ARTIPro invite is different than a regular invite (per option 1 above) because when they accept your invite, you’ll see them appear on your ARTIPro homepage as a new client. When you click on their client tile, you’ll now have the option to create an Artifct for and with them. Artifcting is a great way to expand your business and your revenue!

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© 2025 Artifcts, Inc. All Rights Reserved.

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Photos + Timelines Go Better Together

Love photos? You’re not alone! What’s not to love about the memories, smiles, and special firsts all frozen in time for a moment.  

With the ever-increasing ease of digital photography (hello smartphones!) we can capture all those moments and more. In fact, we capture a lot more. Worldwide, we take on average 5 BILLION photos a day, or approximately 57,000 photos per second. According to Photutorial, the average American alone takes 20 photos a day. 

What do you do with all the digital photos that accumulate at an ever-increasing speed?   

Do you post them to social media and wait for the comments and likes to roll in? (Our resident privacy expert recommends that you don't.) Or push them into whatever cloud or other storage device you prefer, and look back through them only for the occasional calendar, school project, or holiday card? Perhaps you send a few to lucky friends and family through one of those digital picture frames, like Aura 

We’d like to suggest a different approach—Artifct those special photos, the ones that capture something unique, memorable, or otherwise notable. What is more, when you Artifct them, they are automatically added to your Artifcts timeline, instantly creating a contextual history of all things you.  

Put Photo Timelines to Work for You! 

As you Artifct your photos, Artifcts creates your photo timeline automatically. Simply pick a photo, create a new Artifct, add a short story, a date (if known), save, and you’re done. Your Artifct will automatically be added to your timeline based on the date you entered.  

 

A snapshot in time of our co-founder Heather's photo timeline. 

Not sure of the date? We’ve got you covered. Your Artifct will be added to your timeline based on the date you created it; you can always go back later and edit should you remember the date or even the decade.  

Assuming you have created a few Artifcts already, you will find your timeline by  visiting your homepage  and choosing "My Artifcts." You'll see the timeline option marked with a yellow "New!" Want to view just your Artifcted photos on your timeline? Simply select Life's Moments > Photographs as the category while in timeline view and voilà! Your very own personal photo timeline. 

As you explore Artifcts timelines and think about your family photo history, test out the built-in timeline features, because you never know what may inspire you: 

  • Switch between annual and decade views. 
  • Flip your Artifcts from newest-to-oldest and oldest-to-newest. 
  • Drag and drop to move any Artifct to a different year. 
  • Add time period notes, per year, about key events, trips, or other firsts. 

Feeling overwhelmed with so many photos and not sure where to start? As part of Save Your Photos Month, we recommend you give yourself a goal. Pick a photo a day, or one a week. Spend five minutes creating and sharing the Artifcted photo with loved ones.  

We recommend you give yourself a goal. Pick a photo a day, or one a week...

Just think, if you Artifcted a photo a day for a month, you’d have 30 photos and stories that are preserved for generations to come. Bonus! You’d also have a timeline spanning 30 {days, weeks, months, years!}. All that context, and all those memories, safely documented to protect against all of life’s what ifs.  

Want to learn more? We have great  FAQs  about timelines and  a quick video  ready for you as well. 

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Our good friends and partners at The Photo Managers are once again hosting free virtual events all month long in honor of Save Your Photos Month. Click here to learn more and to register. 

© 2025 Artifcts, Inc. All Rights Reserved.

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How to Artifct with Grandma and Grandpa

For many of us, summertime means time with extended family, maybe even “sleepaways” with Grandma and Grandpa. We should all be so lucky!

In the spirit of quality time together at any time of the year, we sat down this summer to interview a granddaughter-grandmother duo who have spent occasional Saturdays throughout the past couple of years Artifcting together. We wanted to learn why they took up Artifcting and any tips they have for other intergenerational pairs who plan to connect with each other through Artifcts.

In case you’re short on time, here was what they each wanted to be sure you knew: 

Granddaughter: I never spent time one on one with my grandma. We see each other a lot, she only lives 45 minutes away, but all of our gatherings involve my siblings and/or at least one of my parents, too. Plus, I was going away to college soon and knew I wouldn’t see her much for a while. 

Artifcts is easy to use, easy to share, which was critical. I knew my dad would love the Artifcts, too. He’s a big storyteller. The biggest surprise about Artifcting was that it totally changed how I think of my grandma, and I feel closer to her than ever.  

It was never a chore. I wanted to be with her. 

Grandma: No one can sit still these days, never mind exist without their cell phone.  

My granddaughter is funny and an artist, too. I’m always interested in what she’s doing. I didn’t think she was interested in my stories from the old days. But once I told her a story or two from living abroad in my 20s, she kept coming back to ask for more stories.  

It wasn’t my plan, but I started to give away items I had collected, too. Not just to her. I had her bring items to others because once I told the story, I knew who would enjoy it and would give it a good home. And you know what? Not once did they say to her that they didn’t want it. They loved the stories! 

You may also be interested in our ARTIcles by Artifcts about Swedish death cleaning

 
 
 
We're honored to participate once again in Grandparents Week - the largest online celebration and educational event for grandparents of its kind. Hosted by our partner, GrandparentsAcademy.com, this event showcases leading experts and resources for grandparents. Artifcts will be spotlighted in the GrandTech Showcase and delivering a walkthrough on how grandparents can use our solution to capture and share meaningful stories from their stuff.'

Tips for Artifcting with Your Grandparents

Above all else, don’t let the age difference get in the way. Fun fact: A 2006 study by researchers from Duke University and the University of Aarhus found that older respondents feel 20% younger than their actual age. So your grandparents may very well respond to you as though they are much younger than they are! 

But as far as true age goes, be mindful of how your respective ages might require a breath or two to (a) break down any awkwardness, (b) explain the purpose and process of Artifcts, and (c) find the right pace for your Artifcting together. Here are tips other grandchildren offered from their Artifcting experiences: 

1. Be ready. Create a few Artifcts for yourself before arriving.  

Use whatever device you plan to use when Artifcting with your grandma/grandpa to avoid any stress or delays in the process. (Artifcts note: We have a series of tips videos, too, if needed.) And if they want to Artifct on their own, share one of your unlimited Artifcts accounts with them and help them set it up.

Bring an Artifct That! Kit with you so you are not asking them for these supplies to support your Artifcting, and review our tips for taking photos of objects.

Also, if you know they plan to move or downsize, help them out by adding dimensions to their Artifcts, using helpful tags (e.g., #attic, #livingroom, #hallcloset), and filling in that ‘In the Future’ field too – does Grandpa want to sell this item, donate it, bequeath it?

2. Explain yourself! Share what Artifcts is, why you want to Artifct together, and how it will help them to share the memories and value behind all these objects with other family, friends, and potentially advisors (estate attorneys, insurance agents, wealth managers). 

3. Again, they may be older, but they were young once, too. One granddaughter said she felt like her grandma was a 20-year-old person in an 81-year-old body. Once they started to talk, the decades between them melted away. Talk with respect, listen with still greater respect, and remember they were your age once, too! 

4. Breaks are good for everyone. If you are creating Artifct after Artifct for grandma/grandpa, you’ll want a break. Eventually they will, too. It's hard to be “on” for so long and you’ll need to stretch your legs. Go for a walk, grab a coffee, or call it a day and come back again sometime soon. 

5. Hold those assumptions. Just because that portrait or vase has always been featured in a seemingly special location in their home doesn’t mean it’s what they value most. Start by asking about an object you are interested in. Then ask them to pick an item and see where it leads you both. 

6. Make sure they know you truly do want their stories. This is not homework. No one sent you. You are curious. Now, in reality, there may be details they aren’t comfortable sharing with you, and that’s okay. Avoid rushing them, embrace pauses, and let them take the lead. 

7. Ask first. Before you grab an object or take a picture, especially if they are in the picture, ask their permission so it’s clear this collaboration is on their own terms. Maybe they are more comfortable recording using their voice only instead of on video. Or maybe Grandma got all dolled up and is ready for her spotlight. Be respectful of their space and their person and ask first.  

8. Don’t argue. You may have heard the story told another way by your parents or another family member. Think of it as a difference of perspective. Record it faithfully. This may make for some fun conversation the next time the whole family is around the table as you parse through tall tales and family lore.

This is especially important if you are Artifcting with someone with any stage of cognitive decline. Let the conversation flow. Be an active, supportive listener, not a domineering guide. 

You may also be interested in these ARTIcles by Artifcts about dementia.

Tips for Artifcting with Your Grandkids

You didn’t think this was a one-way street, did you? Your grandkids may in fact have short attention spans and very narrow or different interests than your own. But this is your home, your life, so enjoy the element of surprise as you share never-before-heard stories that will capture their attention and imagination.

1. Gather a few objects in advance. If you have picked a few items you want to share, it will remove any hesitation to dive in once they arrive.  

2. Find a comfortable place. If you prefer to be in the living room, then guide them there from the get-go. Ideally your location has nice natural lighting so they can snap some nice pictures of the items and maybe even record you on video, too, if you’re game. 

3. Is anything off limits? Let them know if there are people or times of life you do not want to talk about. Conversely, if you want to talk about your parents, your career, your passion for {hobby}, let them know, and have photos, objects and other things on hand to guide the Artifcts conversation in that direction. 

4. Do you need any help with these objects? Perhaps you’ve decided to sell a collection, donate certain items, or pass keepsakes along to family members and friends. Make sure you note your intentions in each Artifcts’ ‘In the Future’ field. If your grandchild is of the appropriate age, maybe they can help get the ‘stuff’ where you want it to go next. If not, download your collection and choose the ‘Up Next Report’ to download and share with loved ones who can help you begin to downsize and/or declutter. 

5. Enjoy. Let them do the Artifcting, like your own very own biographer. That said, if you’d like to surprise loved ones with Artifcts after your grandchild has left, make sure they show you in the ins and outs of Artifcts so you feel comfortable Artifcting and sharing Artifcts from your own account and your own device.

Happy Artifcting!

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© 2025 Artifcts, Inc. All Rights Reserved.

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Meet Mercedes the Alpaca – She’ll Make You Smile

Hello Arti Community! 

It's Ellen here, co-founder of Artifcts. We emailed you all a few weeks ago when Heather and I first discovered Fracture and promised to reveal the rest of the story of our first experience printing photos to glass. More specifically, I shared that I had chosen a hilarious print for my first photo to glass purchase, and I hope this one does not disappoint.

I’ve never been a massive collector. Too much stuff stresses me out. (And it means more to dust!) 

But I’ve always been someone who likes to weave friends and family into my family’s home via artwork they’ve created, heirlooms I’ve inherited, or mementos from travels together. If those things include pops of color, even better. 

Well, about a month ago, a friend of mine who is on an epic 3-month RV road trip with her two dogs shared with me a story about Mercedes the alpaca. I was having a rough morning, so opening up her note to see Mercedes staring at me left me with no choice but to laugh. How could I not?

Photo: B Hardie.

Fast forward to wanting to choose that first photo on glass with Fracture and having a blank space on the wall in my master bathroom, I knew JUST the photo to choose. For anyone thinking it’s crazy to decorate a bathroom, I ask “Why?” How many times do you see in tv shows and movies characters standing in front of a bathroom mirror psyching themselves up for a big game or meeting? Any room in your house can be inspiring, even the bathroom.

And, really, look at Mercedes. She’s hilarious. And my friend’s story comparing herself to Mercedes makes this pic still funnier. I’ll see the pic, laugh, think of my friend, and prepare for my day. A triple win.

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If you’ll indulge me just one more moment of your time, I want to share with you all that I’ll departing Artifcts at the end of this month. I’ll remain co-founder always and ardent Artifcter, too. But, as this is my final ARTIcles story for you all, I want to say thank you. Thank you for reading our blog, sharing your stories, and celebrating the growth of Artifcts with us. It’s been a joy to write for you, inspire you and be inspired by you, and swap Artifcts with you, too. (Never shared an Artifct with me? Please do! I’m @Egoody.)

I hope you find bursts of Mercedes-esque joy in your own lives every day. Let the ‘stuff’ you surround yourself with bring you happiness and connect you with all whom you love.

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© 2025 Artifcts, Inc. All Rights Reserved.

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