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The Making of the Artifcts Brand: A One-Year Lookback

Ellen Goodwin, Artifcts
January 05, 2022

Making the career leap from enterprise to consumer brand was not just about a shift from defining a value proposition to appealing to the individual's needs. It's not about creating a brand guide either. For Heather and me it was the A to Z of how we would build our corporate values and policies to how we will reinforce the same through every part of Artifcts. "Okay, but what does that mean, Ellen?" Let me tell you!

Privacy First

Our prior lives were about "need to know." Out here in the private sector it's about delivering value to consumers with the least intrusion possible on their personal information and identity. At the very least, putting decisions about privacy in their hands, not ours. We defaulted all settings to private, created restrictions on what information is shareable to social media (to avoid spilling sensitive information), and ruled out commentary and view stats to avoid unwanted and sometimes demoralizing vibes.

Authenticity

A word often abused, I know, but it has permeated every daily meeting between myself and Heather as we've built Artifcts over the last year. Take our brand video, for example: Our decision to hide behind the camera was not about our CIA backgrounds (although that didn't help), but a reflection of the reality of Artifcts - it's about the objects of our lives and the humanity captured by them, not us as co-founders. It's about real people, memories, connections, and experiences, and, of course, stuff.

Everyday collector's love artifcting

We've stayed true to our values and used our growth this past year to collaborate with other "underrepresented entrepreneurs" along the way. Did you catch our recent competition with Brooke Robinson's Goodtype lettering community? You will see this theme persist. In an upcoming ARTIcle we'll share our interview with a female entrepreneur out of Austin, Texas, who stepped out on her own during the COVID pandemic to offer workshops and services for archival preservation - what's old is new again!

Playfulness

Our logo taps as pages load, have you noticed? You can even view the original inspiration for it in this Artifct about the creation of our logo. We think it will flip its tiles, too, one day to the great discomfort of our creative director. Our primary brand color is a vibrant, life-reflecting green. We have a kid flying on our 404 error page. (We hope you haven't seen that yet!) We launched our company with teaser videos about how not to Artifct, starting with a dog digging frantically on a beach. Speaking of, one of our original product personas was pets! If we are going to become a "museum of humanity," in the words of one of our original community members, we can't take ourselves too seriously, and we must always reflect our community and be approachable. (HELLO! Did you catch our new year's day post on social media?)

 

Sustainability

Sustainability is another foundational element of our brand. We believe that Artifcts provides Arti Community members a forum to appreciate the stuff they have and impart the meaning of it to future generations. We are evaluating how we can bring sustainability into all parts of our business from expectations we have of our cloud services provider to the Artifcts we feature on our website and the content we publish, including pieces we have published about upcycled, custom textiles from a New York-based clothing designer and an Austin-based home goods artist. It also means that as we dream up Artifcts-branded swag for our team and ambassadors, we're seeking out individual illustrators and lettering artists, sustainable product materials, and Artifctable-goods. This holiday we even reminded our audience that you can gift the Artifct experience without so much as a bow wasted!

Singular (but Evolutionary) Focus

Parents, you've probably heard this expression, "Are your listening ears on?" It's product suicide if you do not have built-in mechanisms to collect information about your product. If you've checked out my LinkedIn profile you've seen this concept reflected another way: "When you argue with reality, you lose, but only 100% of the time." (Byron Katie)

At Artifcts we are loyal to our DNA and laser focused on the stuff in people's lives and the meaning behind those objects. But we're at the beginning of our consumer brand journey. We have a lot to learn from consumers and how Artifcts will serve them over the years to come. During the earliest days of Artifcts, we found, for example, that only by directly addressing, "What is an Artifct?" could we then help people over the hurdle of what to Artifct first. Now we tell people we're redefining 'artifacts' because Artifcts are not restricted to items of historical relevance, high dollar value, heirloom status, or parts of collections. Artifcts are objects that have meaning to you. That's it. This 'stuff' helps to define parts of you, your legacy, and your relationships with others.

On that note ... 

... What would you say are the defining elements of your company's brand? Or, you, dear consumer, what helps solidify in your mind what a brand is all about? Let us know at Hello@Artifcts.com. We'd love to learn from others who have tread this consumer brand path before us to help reshape the world around us.

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© 2022 Artifcts, Inc. All Rights Reserved.

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Grandma Had Secrets: When the Love Letters Aren’t From Grandpa

Picture this: It’s 2055. Your grandchildren are gathered around a dining room table, sorting through the things you left behind. 

There are old calendars. Birthday cards. A stack of Christmas letters. Theater tickets. Concert stubs. A faded postcard from a beach you barely remember visiting. A receipt for something that definitely seemed important at the time. 

And then...They find the letters. Not one. Not two. A whole cache of handwritten love letters addressed to Grandma. Naturally, they assume they’re from Grandpa. How sweet! 

Except...the handwriting doesn't look like Grandpa’s. The dates are...interesting. And one letter begins, “I still think about that night...” 

Suddenly, Grandma's perfectly respectable family history has become a limited-series streaming drama. Who was this person? Who was Grandma before she was Grandma? And why did she keep all these letters? 

Cue the dramatic Mama Mia music. 

The Secret Lives Hidden in Our Paper Piles 

Okay, maybe your grandchildren won't discover a scandalous romance. Maybe they will. But that's part of the magic of the seemingly ordinary paper things we save. 

Cards, letters, calendars, ticket stubs, postcards, programs, invitations, notes, receipts, newspaper clippings, children's artwork—we save them because they connect us to a version of ourselves, a person we loved, a place we went, or a moment we don't want to forget. 

And sometimes they reveal parts of our lives that aren't obvious from the outside. Because here's the thing: we all have secret parts of ourselves. 

...We all have secret parts of ourselves
  • The version of you who went dancing until 2 a.m.
  • The you who saw your favorite band before they were famous.
  • The you who kept every birthday card your mother ever sent.
  • The you who fell madly in love in college.
  • The you who had an adventure you never quite told the whole story about. 

Those versions of us matter, too, and often, we keep little physical breadcrumbs that lead back to them. 

The Problem with Keeping Everything 

The trouble is that paper is sneaky. One card doesn't take up much room. Neither does one letter. Or one ticket stub. Or one calendar. But 40 years of them? Suddenly you're storing the Library of Congress in a plastic bin labeled MISC. — DO NOT THROW AWAY. (Sound like you? You may enjoy reading, We All Deserve A Purple Bin.)

We keep the paper because the paper feels like the memory. But often, what we're really trying to preserve is something else—the handwriting, the words, the feeling, the story, the evidence that this happened. 

Artifcts offers a way to preserve those memories without automatically committing yourself—and your future descendants—to a lifetime of storage bins. 

Before You Toss It, Tell the Story 

Imagine your grandchildren discovering those mysterious love letters someday. Wouldn't it be wonderful if, instead of having to launch a family investigation, they could also discover your story? 

Maybe the letters were from an old boyfriend. Maybe they were from someone who became a lifelong friend. Maybe they were from Grandpa after all—and Grandpa's handwriting had simply changed. Or maybe Grandma was living a whole, complicated, wonderful life before she became the Grandma everyone knew. That's the story worth preserving. 

So when you pull out that box of cards and letters, don't start with: 

"Do I really need to keep this?" 

Start with: 

"What am I trying to remember?" 

Then Artifct it. 

Photograph or scan the item. Add the names, dates, places, people, memories, and context you still remember. Group related cards or letters together when that tells a better story. And if the story is easier to tell out loud, use your voice to record an audio snippet in the Artifcts App. 

Then—and only then—decide whether you need the actual stack of paper. Maybe you do. Maybe one particularly important letter deserves a permanent place in the family archive. Or maybe you can finally let the 1997 appointment calendar go. No one needs to know what was happening on Tuesday, March 11. Unless, of course, Tuesday, March 11 is where the story gets interesting. 

Leave Them the Story, Not Just the Mystery 

The goal isn't to create a perfectly curated museum of your life. It's to make sure the little pieces of your life don't disappear without a trace, because someday, someone may hold your old ticket stub and wonder where you went. They may open a calendar and discover what filled your days. They may find a stack of love letters and wonder who Grandma really was. Give them something better than a mystery. Give them the story. 

Artifct those cards, letters, calendars, ticket stubs, postcards, and other paper treasures today. Preserve the memory, the context, and the story while you still can. Then decide what deserves to remain in physical form—and what can finally leave the storage bin. 

Because the real keepsake was never the paper. It was you, then.  

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Pro Tip! Create a custom tag to quicly sort and share the Artifcts you create for your life "way back when." Our co-founder Heather uses #themanylivesofme for the Artifcts she makes that highlight her life before she became a mother, wife, senior executive, and mostly responsible adult. Hey, we all have our stories! 

Looking for more tips? Check out our How to Artifct Cards & Letters series for additional inspiration.

© 2026 Artifcts, Inc. All Rights Reserved.

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The Gift of Being Prepared

August is National Make a Will Month—a timely reminder to pause and make sure the people and things we care about will be taken care of when we can no longer do it ourselves. 

Here at Artifcts, we’re all about preparing for life’s what-ifs. Some are joyful: What if we move into our dream home? What if the kids grow up and start families of their own? What if we downsize and discover a simpler way of living? Others are harder to contemplate: What if something happens to me? 

Planning for that possibility isn’t morbid. It’s an act of love.  

The ultimate gift you can give your family isn’t necessarily something they can unwrap. It’s the gift of being prepared so that when they are grieving, they aren’t also left to navigate a lifetime of paperwork, possessions, keepsakes, questions, and decisions without knowing what you would have wanted. 

A Will Is a Beginning, Not the Full Story 

When we think about estate planning, we tend to think about the big things: the house, investments, retirement accounts, life insurance, and other financial assets. 

And yes, those things matter. A will or broader estate plan provides an essential framework for what happens to your assets and who is responsible for carrying out your wishes. 

But what about everything else? 

The jewelry in the dresser, the artwork on the walls, the tools in the garage, and the family photographs. Or maybe it’s the collection you spent decades building, your wedding china, or your handwritten recipe cards. What about the odd little object sitting on your mantle that looks completely ordinary to everyone else but holds a story only you know? 

Traditional estate planning can be very good at answering what goes where. It doesn't always capture why something matters. As former Artifcts Advisory Board Member and CFP Dutch Miller has written, estate planning has historically focused on assets that have monetary value while overlooking the family history, legacy, and values attached to the things that may have little or no financial value

That’s where the real work of being prepared begins. 

Don't Leave Your Family Guessing 

Imagine your family opening the door to your home after you're gone. They are already grieving. Now they have to figure out what to do with everything you left behind. 

Which pieces of furniture mattered to you? Who should get the jewelry? Is that painting valuable—or simply sentimental? Why did you keep those letters? Who in the family would appreciate the old camera? Should they sell, donate, keep, or give away the things filling the house? 

And perhaps most importantly: What would you have wanted? Without some guidance, your family has to guess. 

We’ve seen firsthand how overwhelming that can be. The transfer of a lifetime of “stuff” can become an emotional and logistical burden for the people left behind. Not everything will have monetary value. Not everything will be wanted. And not every object needs to make its way into the next generation. But the things that do matter deserve to be identified, understood, and intentionally passed along.  

That’s why being prepared is about more than having a will. It’s about giving your loved ones a roadmap. 

Be Prepared with Artifcts 

At Artifcts, we’ve long talked about the importance of gifting your loved ones a why. 

Knowing that Grandma left you a particular piece of jewelry is one thing. Knowing that she wore it on her wedding day, that her mother gave it to her, and that she hoped you would wear it someday is something entirely different. 

The story changes the object. It creates connections, preserves memories, and can even reduce conflict. And it helps your loved ones understand why a seemingly ordinary thing was important to you.  

You don't have to leave your family a perfectly curated museum of your life. You simply need to make some choices while you can. 

You don't have to leave your family a perfectly curated museum of your life. You simply need to make some choices while you can...

This August, as you review your will or estate plan, take a second look around your home. 

What do you want to: 

  • Bequeath to a specific person?
  • Keep in the family for future generations?
  • Donate to a person or organization?
  • Sell because it has financial value?
  • Pass along to someone who will truly appreciate it?
  • Let go of because it no longer serves a purpose? 

The choice is yours, but please, we beg you, make the choice. 

And for the things you choose to pass along, consider documenting the story behind them on our Artifcts App. A photograph, a few sentences, a video, an audio recording, a certificate of authenticity, an appraisal, or simply your own voice explaining why something matters can make an enormous difference later. 

With Artifcts, you can create a digital record of the things that matter to you, capture their stories and supporting documentation, and use the “In the Future” field to provide guidance about what should happen to an item when the time comes—keep, donate, sell, bequeath, or “as you wish.”  Think of it as creating a roadmap for the tangible pieces of your life. 

The Ultimate Gift Isn't More Stuff 

We often think of an inheritance as a gift. But what happens when an inheritance becomes a house full of decisions? 

As families navigate the Great Stuff Transfer, more and more people are discovering that inheriting a lifetime of possessions can be stressful, expensive, and emotionally complicated. The most meaningful inheritance isn't necessarily the largest one. It's the one that comes with context, intention, and understanding. 

Your children may not want everything you own. That's okay. Your grandchildren may not know the monetary value of an object. That's okay, too. 

What they may want—and what they may desperately need when you're gone—is to know what mattered to you, what you hoped would happen to the things you loved, and the stories that made your life yours. 

So, this month, give your family a gift they won't have to open for years. Give them the gift of being prepared. Take time to review your will or estate plan. Make sure it reflects your life and wishes today—not five, ten, or twenty years ago. 

Don't have a will or estate plan? Contact a local attorney or estate planner to help you get started. You can also explore our partner, and fellow AARP AgeTech Collaborative company Trust & Will, which offers online estate planning solutions.  

And don't forget your tangible assets. Walk through your home. Open the drawers. Look in the attic, basement, garage, and storage unit. Think about the objects that tell your story. Then start documenting them in Artifcts. 

Bequeath. Donate. Sell. Keep it in the family. Let it go. The choice is yours. Just don't leave your family guessing, because the greatest gift you can give the people you love isn't a house full of things to sort through or a binder full of paperwork to decipher. It's clarity. It's intention. It's the comfort of knowing what you wanted—and why. 

That's the gift of being prepared. 

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© 2026 Artifcts, Inc. All Rights Reserved.

 

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What Should You Do with Old Cards and Letters?

At Artifcts, we've seen this question come up again and again—and we understand why. 

Today, there are more than 150 publicly Artifcted cards and letters on Artifcts.com, each preserving a story, a relationship, or a moment in time. Our Co-Founder, Heather, has also privately Artifcted more than three dozen cards and letters from her own life (and still has a couple dozen more to go!). 

We hear you, and you are not alone. Cards and letters are sneaky. They don't take up much space individually, but together they can fill boxes, bins, closets, and entire storage shelves. Unlike many other possessions, they're full of sentiment, emotion, and something increasingly rare, handwriting. We want to keep them because they connect us to people and moments that mattered. 

 
 
 
 
 
 
 

But then life happens. The bins overflow. The storage area fills up. Years pass, sometimes decades. And despite keeping every birthday card, holiday greeting, love note, sympathy card, or handwritten letter, we rarely pull them out to read them again.  

So...what should you do with them? 

Start with a Different Question 

Instead of asking, "Should I keep this card?" ask yourself: 

"What am I really trying to preserve?" 

Most of the time, it's not the paper itself. It's your grandmother's unmistakable cursive. It's the note your child scribbled before they learned to spell. It's the anniversary card that reminds you exactly how you felt in that moment in time. It's the laugh-out-loud birthday card from a friend who always knew how to make you smile. 

 
 
 
 
Laugh-out-loud and always makes me smile. Mother's Day 2024. Sorry, this Artifct is private!

Often, the physical card is simply the vessel that carries the memory forward, lest we forget. 

You Don't Have to Keep Every Piece of Paper 

Many people feel guilty even considering letting go of cards and letters. It can feel like discarding the relationship itself. But preserving memories doesn't have to mean storing every card, letter, note, or envelope forever. 

As you sort through your collection, consider categories like: 

  • Cards that mark major life milestones.
  • Letters from people who have shaped your life.
  • Notes that tell a meaningful story.
  • Cards with especially memorable handwriting or artwork.
  • Messages that still make you smile, laugh, or cry. 

These are often the pieces worth preserving—not because they're old, but because they continue to have meaning and someday someone else in your family may be curious enough to want to see them or even keep them as part of their family history too. 

Preserve the Memory, Reduce the Clutter 

Whether you're downsizing, helping parents organize decades of keepsakes, or simply reclaiming space at home, preserving the stories first makes it much easier to decide what to do with the physical items afterward. By photographing or scanning meaningful cards and letters and pairing them with your own memories, you create an archive that's easier to revisit than a stack of bins tucked away in the attic. 

Here's an easy way to get started: 

  1. Choose the cards and letters that matter most. Start with a small group—perhaps birthday cards from your parents, letters from a grandparent, love notes, or cards that commemorate major milestones.
  2. Photograph or scan each piece. Capture the front, inside message, back, and envelope if it adds context. Don't worry about perfection; your goal is to preserve the memory.
  3. Add the images to an Artifct and tell the story behind them. Who wrote it? What was happening in your life? Why has this particular note stayed with you all these years? Those details transform a simple card into part of your personal history. 

Once you've preserved both the images and the story, you'll find it much easier to decide whether the physical card belongs in a keepsake box, should be passed on to family, or can finally be recycled.  

Less Clutter. More Memories. 

Cards and letters were never meant to spend decades hidden in storage bins. They were written to be read, remembered, and cherished. That's exactly what Artifcts helps you do. 

Artifct your cards and letters to create a fully accessible, shareable archive of the notes, sweet sentiments, heartfelt messages, and laugh-out-loud moments that matter most. Add the stories behind them, preserve the handwriting, and revisit them anytime, from anywhere. 

Because the goal isn't to keep every piece of paper. It's to keep the memories. Happy Artifcting!

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Looking for additional tips on how to Artifct cards, letters, and other ephemera? Check out our How to Artifcts Cards & Letters article to help you get started. 

© 2026 Artifcts, Inc. All Rights Reserved.

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