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Everything You Wanted to Know About Appraisals, But Were Afraid to Ask

October 18, 2023

Reading time: 12 minutes

In honor of National Estate Planning Week, we thought we’d take a deep dive into the world of appraisals with an Ask Me Anything with our dear friend, colleague, and Ally of Stuff, Sarah Reeder, Founder of Artifactual History Appraisal.

In addition to being an expert on ‘stuff,’ and specifically the value of ‘stuff,’ Sarah is also author of the book Ray Eames in 1930s New York, co-editor of Worthwhile Magazine™ and co-creator of The Art Elevator Collector’s Club. Read on to learn more about what she does as an appraiser, when to contact an appraiser, and even those questions we all want to ask (but may be afraid to!) such as what the difference between an appraisal and a valuation is.

For our members who are new to the appraisal process, how would you sum up what you do?

Reeder: I like to think of what I do as being part lawyer, part accountant, and sometimes even part therapist! It might surprise some people, but appraisals are nothing like what you see on TV. My work entails numerous hours of research, the preparation of legal documents, and meeting meticulous professional requirements for appraising items to establish a value in a specific level of the market on a specific day (called the effective date) for a specific intended use. (We’ll come back to that later!)

Appraisals are nothing like what you see on TV...

The work appraisers do is a very specialized type of professional service akin to an attorney or an accountant that requires a lot of time and focused research, so the very quick and informal “off-the-cuff” depictions of appraising we all see on television have edited out the lengthy preparation (because it would be pretty boring to watch!) that goes into those short segments we see. But I wish it was more widely known that there is so much more work that goes into appraising than the 2-minute clips we see onscreen.

The therapist part sometimes comes into play because as you know so well here at Artifcts, objects can hold powerful memories and inspire strong emotions, totally independent from what their monetary value might be. Sometimes it’s a delicate conversation when the “heart value” and financial value are not aligned, and that is where I rely on market data and research to help individuals understand the current market conditions and corresponding value of the item. I always emphasize that market conditions should not diminish the positive sentimental associations they have with an item—they just happen to be the lens that appraisers must use in our professional work.

So, getting down to the nitty gritty, can you walk us through a typical day?

Reeder: There is no one typical day. That is one of the many things I love about being an appraiser, you never know what you’ll be working on next! There are two types of appraisals I spend most of my time on insurance appraisals and estate appraisals. And yes, they are different!

When I am working on an insurance appraisal, I am creating a legal document that will protect you and your items in the event of damage or loss. These appraisals are for the retail replacement value of the object and in doing so, pins that object and that value in time. That specific moment in time is called the effective date of the appraisal, and all appraisals have effective dates.

The effective date of appraisal is so important in all appraisal report intended uses, because it provides critical context for the numerical appraised value. The markets for art and antiques are always changing, much like the stock market we are more commonly familiar with, so the appraised values need to be contextualized to a specific day, because on the day before or the day after market conditions may have been different. For insurance appraisal reports, the effective date is typically the day I inspect the items in person as it establishes the condition I witnessed on that day.

The markets for art and antiques are always changing, much like the stock market...

When working on these types of appraisals, I spend a lot of time researching the object, documenting it with photos and a detailed description, cataloging it with a standardized format that will allow future users of the appraisal report to know the characteristics of the appraised item, researching the specific level of the market for similar items for the appraisal report’s intended use, and then developing an appraised value based on all the above.

In the case of insurance appraisals, the appraised value is generally the replacement value of the object (i.e. what would it cost to acquire the same exact or very similar object in a short period of time from a retail dealer). For example, if I am appraising a painting by a particular artist for insurance purposes, I’m going to identify which galleries represent that artist or sell paintings by that artist, and then compare their available inventory and pricing (which often is not publicly available and requires outreach to the galleries) to the appraised painting in terms of subject, size, condition, era of the artist’s career, and other factors.

Based on the current retail data I can obtain, I then make adjustments up or down if needed relative to the appraised painting, and document all relevant research for my appraisal client workfile, which I am legally required to keep for a minimum of 5 years. The final number after the specific adjustments from the comparable records accounting for differences from the appraised item is the appraised retail replacement value. So it’s all a lot more complicated and research-intensive than what the public typically sees in popular depictions of appraisers on television.

Insurance appraisals are very different from estate appraisals. Estate appraisals are not used for insurance coverage.  Estate appraisals are prepared at fair market value and are required in some situations to be filed with the federal government or relevant state and local governments for estate tax filing. The legal professional handling an estate is the one who determines whether this is required in specific estate situations.

While insurance appraisals are typically prepared at retail replacement value, estate appraisals are prepared at fair market value, which is often quite a bit lower. The United States government defines fair market value as

"The price at which the property would change hands between a willing buyer and a willing seller, neither being under any compulsion to buy or to sell and both having reasonable knowledge of relevant facts." According to Technical Advisory Memorandum 9235005 [May 27, 1992], fair market value should include the buyer's premium. [Source: Treasury Regulations Section 20.2031-1 (b).]

For estate appraisal reports, the effective date is typically at the time of the death of the deceased. This is very different than with insurance appraisals as it could take an executor months and months to close out an estate and yet the value is still pegged to the date of death. There is something called the “alternate effective date” which is 6 months after the date of death, which the estate can elect to use if the market has changed significantly in that time period. I always like to confirm which effective date the estate is using as this is a critical factor in guiding my valuation research.

Can you tell us a bit about the tools of your trade? What do you take with you when you visit someone’s home to start an appraisal?

Reeder: I always like to take a good camera with me for capturing documentary photos, a tape measure so I can obtain the dimensions of artworks and the other items I am appraising, a clipboard and paper so I can take notes on-site that will later be expanded with research back in my office, a blacklight for examining artwork for inpainting and other restorations, a jeweler’s loupe for studying silver marks and other small details, and a flashlight for studying artist signatures and providing additional ambient lighting for my photographs in dark locations. I carry multiple flashlights and measuring tapes with me so if one breaks while I am on-site, I have a backup available to be able to continue working.

I have to make sure I capture all the precise details that make your object unique. If it is artwork, is there an artist signature? Any blemishes or marks? Water or sun damage? All of these things are important to ascertain the value of an object, and I need to be able to document them while onsite.

 

Worn leather bag used for appraisalsSarah's trusty go-everywhere appraisal bag full of her tools of the trade. 

Some people, and I admit, I was one of them at the beginning, may not know the difference between valuation services and an appraisal. Could you help explain what makes the two different?

Reeder: Sure! The Uniform Standards of Professional Appraisal Practice (USPAP) define valuation services as:

“A service pertaining to an aspect of property value, regardless of the type of service and whether it is performed by appraisers or by others.”

An appraisal is defined by USPAP as:

"(noun) the act or process of developing an opinion of value; an opinion of value. 
(adjective) of or pertaining to appraising and related functions such as appraisal practice or appraisal services.
Comment: An appraisal is numerically expressed as a specific amount, as a range of numbers, or as a relationship (e.g., not more than, not less than) to a previous value opinion or numerical benchmark (e.g., assessed value, collateral value).” 

In terms of the general popular context of these two words outside of their specific USPAP definitions, a valuation is typically more closely associated with ballpark estimates and not with a legal document. Think of it as something that will get you basic guidance, such as getting an approximate sense if an inherited collection is simply sentimental and has no monetary value, or conversely, if it might have significant monetary value.

A valuation is typically more closely associated with ballpark estimates ...

Appraisals are legal documents.  A verbal ballpark numerical range cannot be used in court to settle an estate, with the IRS to document tangible assets for tax purposes, or with an insurer to document items for an insurance policy. USPAP-compliant written appraisal reports are needed for those intended uses.

Are there any red flags our members should watch out for when looking to hire an appraiser?

Reeder: One of my personal red flags is if the appraiser essentially says, “I will tell you how much it is worth and then purchase it from you.” There is a major conflict of interest there, and their interest may not be in your best interest.

Another major red flag is if an appraiser is not USPAP-compliant. USPAP is a very important professional and ethical standard regulating appraisers to help protect users of appraisal services.

It’s always best to look for an independent appraiser who is USPAP-compliant, and ideally is also a member of one of the professional associations for appraisers such as the Appraisers Association of America (AAA), the International Society of Appraisers (ISA), or the American Society of Appraisers (ASA). I am a Certified Member of the Appraisers Association of America and a Certified Member of the International Society of Appraisers.

You also want to make sure that any appraiser you hire has expertise in YOUR object(s). A jewelry appraiser may be great for your jewelry collection, but not your collection of mid-century modern furniture and vice versa. In USPAP, this is called the “Competency Rule”—basically, is this appraiser competent to appraise your items? If they aren’t, they shouldn’t do it.

You also want to make sure that any appraiser you hire has expertise in YOUR object(s)...

When should people hire an appraiser? Are there any life transitions that may necessitate an appraiser?

Reeder: Life transitions are a great time to take stock of what you have and what’s it worth. Some common life transitions where it can be useful to engage an appraiser are:

      • If you have inherited potentially valuable items such as artwork. An appraiser can provide expert guidance on their value and prepare an insurance appraisal report so they can be scheduled and protected with your insurance company.
      • If you plan on moving it can be very helpful to have valuable items appraised for insurance purposes in advance or to update an existing appraisal to make sure the insurance coverage is current.
      • For estate filing purposes when someone has passed. The estate’s attorney will direct whether an estate appraisal is needed.
      • For proactive estate planning purposes—if you have large collections, it can be helpful to get a sense of their value and how they might be structured in your estate plan for maximum tax efficiency for your heirs (again, your attorney will be a very helpful resource in this process).
      • Sometimes divorces are another life transition that may require an appraiser for the equitable distribution process. 

And finally, you’ve experienced firsthand the joy (and usefulness!) of Artifcting. Any advice for our members or thoughts on how Artifcting can aid the appraisal process?

Reeder: Yes! Artifct your ‘stuff.’ Don’t wait! The details, photos, even video can help an appraiser get to work immediately determining an appraisal scope of work and sometimes even using the Artifcts as a resource to appraise items that may now be damaged or lost. It can save a lot of time and back and forth emails if you Artifct and share your Artifcts with your appraiser. Artifcts really is perfect for an appraiser’s workflow!

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Sarah Reeder is a Certified Member of the Appraisers Association of America, a Certified Member of the International Society of Appraisers with the Private Client Services designation, and a graduate of New York University's Program in Appraisal Studies in Fine & Decorative Arts.

© 2023 Artifcts, Inc. All Rights Reserved.

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Estate Planning & The Art of Artifcts

Have you ever stopped to wonder, “What is going to happen to all my ‘stuff’ one day when I’m gone?” We’re going to hedge our bets and say probably not. Given that only 32% of us even have a will or estate plan, the finer details of all that ‘stuff’—cherished mementos, valuable collections, travel keepsakes, old photos and more—are often overlooked. But that’s the crux of the problem. Our ‘stuff’ becomes the proverbial elephant in the room, and someone, somewhere is going to have to deal with it one day.  

Our co-founder Heather discovered this the hard way when her mother passed away unexpectedly seven years ago. Heather had all her ‘stuff,’ but what she didn’t have, or even know, was what on Earth would her mother have wanted to happen with all that ‘stuff.’ Donate? Sell? Keep in the family? Bequeath? Her mother was the only one with the answers, and sadly, her mother was no longer there. 

For those of you who are new to Artifcts, and may not know our founding story, this is what led Heather to partner with Ellen to create the platform that you see today.  

We all have stories, we all have ‘stuff,’ and chances are our ‘stuff’ is going to outlive us one day. We should learn from the best of the best - museums! Just look at your favorite museum—it likely has more ‘stuff’ than you can imagine, safely enclosed in glass display cases, with descriptions, dates, and the like to help tell the story and give it context. 

Today’s ARTIcles story though is not about death, dying, or even museums. No, it’s about our ‘stuff,’ the items we love—the things that make us smile, the mementos we keep reminding ourselves of good times—and how to use Artifcts in your estate planning to ensure that all our ‘stuff’ doesn’t end up in an unwanted pile somewhere, or worse yet, in a landfill. Bad for our legacies, and bad for the environment.   

Estate Planning of Things 

Years back we published an ARTIcles story titled, The Estate Planning of Things. The premise was simple—use Artifcts to populate your tangible assets memorandum (that’s a fancy way of saying a list-of-stuff-who-gets-it-next-and-why).  

Over the years we’ve gotten questions from estate planners, executors, and families on how to do just that. We get it! Estate planning and thinking about our own mortality is a stressful, no-fun way to spend a weekend. But avoiding a protracted probate process and lessening the grief and cost to your loved ones may be just the motivation you need. 

Let’s dive into the nitty gritty details of how to use Artifcts to ensure you and your family, friends, or executor have a roadmap of what happens next to all your ‘stuff.’ Why you may ask? Because we’ve yet to meet an Artifcts member who has said, “It’s okay, all of my ‘stuff’ can go to a landfill when I’m gone.” Our ‘stuff’ and stories matter.   

...we’ve yet to meet an Artifcts member who has said, “It’s okay, all of my ‘stuff’ can go to a landfill when I’m gone.”

Five Easy Steps to Estate Planning with Artifcts 

      1. Pick an item you want to Artifct. It sounds obvious, but sometimes that is the hardest part. You may choose something financially valuable or something that has a lot of “heat value.” There is no wrong way to start.  
      2. Add a short or long story, and any important details you want to include with the Artifct. If you get stuck, we have an entire list of questions that may help you get started! We strongly encourage you to always include the why, as in, why is this item important or valuable to you?writing prompts for your mementos, collections, and heirlooms
      3. Attach documentation. This is especially important for financially valuable items. If you’re working with an attorney or an estate planner, they may specifically ask you to attach receipts, valuations, appraisal reports, and the like to document the provenance and current market value for gifting and tax purposes.  
      4. Fill out the “In the Future” field. This step is critical as it creates the roadmap for your family of what happens next for each item you Artifct. 
         
      5. Click save! Congratulations, your Artifct is now ready to be privately shared with your attorney or exported to your estate planner. You can easily export your entire Artifct collection, a single Artifct, or any combination of Artifcts. Some members even opt to send their estate planners their Artifct QR code to incorporate into their tangible asset memorandum.  

Details to Consider When you Artifct for Estate Planning 

As the title of this ARTIcles story suggests, Artifcting is an art. And we’ve learned a lot about the ins and outs when it comes to Artifcts to support your future plans. Here are our top tips: 

Want to avoid conflict among your heirs? If you suspect sentimental or valuable items you own will become a source of conflict, provide your reasoning for why a certain item will go to one person and not the other down the road. Doing so may help assuage the concerns and sadness of those left behind.

Do not send your loved ones on a scavenger hunt looking for items you no longer own. That means using that "location" field in your Artifct if you do still own it and indicating "Too late, enjoy the memory" in the 'In the Future' field if you have parted with it already. And if you have parted with it, be sure to update your tangible assets memorandum, too!  

While you're at it, fill out your Legacy Contacts for your Artifcts account, because we think your Artifcts are valuable and in estate planning, you need to also account for your digital assets. At Artifcts, you can choose primary and secondary Legacy Contacts, ensuring the time and effort you put into creating your Artifcts are never for naught. Your Legacy Contact(s) will be able to access your Artifcts after you are gone (although they won’t be able to edit the details; your Artifcts, your voice!) 

Simply go to Account Settings >> Manage My Profile >> Security and Longevity and click “Preserve My Artifcts.” Your future heirs will thank you.  

Have additional tips when it comes to Artifcts and estate planning? We’d love to hear from you! You can reach us at editor@artifcts.com. 

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Estate planning on your mind? You might also be interested in these ARTIcles

Gift Your Loved Ones a Why

Your Future Family Heirlooms

Insurance & The Art of Artifcts

A Family History in Five Artifcts

© 2025 Artifcts, Inc. All Rights Reserved.

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I Love My Stuff: Home Office Edition

We’ve all heard the saying, “A man’s home is his castle,” but is that really the case? In my experience, our home has long been the domain of my wife, children, and four-legged family members.  

My wife has a simple, Scandinavian inspired home aesthetic honed after her time living in Denmark. My children tend to embrace the “leave-it-where-you-left-it-until-you-have-to-move-it” approach to home decorating, or rather cluttering. And where or what exactly does that leave me in the equation? I get my home office. The one room in our house that is unequivocally, unabashedly 100 percent me. My stuff, my stories, my memories, and yes, even my clutter, although it’s not clutter to me. It’s my stuff, and I love it.  

Shelves, Shelves, and More Shelves! 

When I say I love my shelves, what I’m really saying is that I love the items that are displayed on my shelves, and coincidentally behind me during every one of my Zoom calls. Three shelves and as many decades (if not more!) of stuff that tells my story and highlights the places I’ve been and the things I’ve done.  

Let’s start with my technology shelf. Yes, I am a geek at heart, having been an electrical engineering student at Virginia Tech back in the day. As we used to say, you can’t spell “geek” without a double “EE.” I have a shelf dedicated to all the tech 'stuff' I have used over the years—my original 1992 Motorola flip phone, a Walkman (remember those?), a few Gameboys, a GPS tracker, and one of my most prized possessions, a Microvision Blockbuster gaming device. Our youngest stares wide eyed at this shelf wondering how on Earth we used to function “back in the day” absent smart phones, tablets, and the like. The older kids however love the shelf and always have a “remember when” story to go with the less ancient ‘stuff.’ 

 

My technology shelf, remember when?

I have a shelf dedicated to my more active flying days, when I had my own plane. (That however is a much longer story for another day, although I did document it in Artifcts for safe keeping!) 

I also have a shelf (and a windowsill!) dedicated to the places I’ve been and the mementos I’ve picked up along the way. Incense burners from my time in India, and sound bowls from Kathmandu. 

 

Mementos from multiple trips across southeast Asia. 

You can tell a lot about me by what’s on my shelves. And although my shelves may look cluttered to some and I have occasionally heard on Zoom calls, “wow, you have a lot of stuff,” I know what each and every item is and, more importantly, my family knows why I have the stuff that I have and what it means to me. What do your shelves say about you? 

What do your shelves say about you?

What Good is an Office Without Books? 

Another corner of my office is dedicated to my book collection. As my wife likes to note, I was never much of a reader until I met her; she introduced me to the joy of reading and now I have a bookshelf that is a literal time capsule of the years we’ve been together.  

There are travel books for the places we’ve been, and biographies and autobiographies of the events we’ve attended and the notables we’ve seen speak. There’s also a healthy dose of fiction and non-fiction. I haven’t gotten around to Artifcting all my books yet, and I may not at the rate I’m going, but I have Artifcted the ones that mean the most to me. The ones I want my kids to know mattered to me and why. You can check out some of my favorites, including The Unwinding of the Miracle by Julie Yip Williams in my most Influential Books Artifct.   

And Don’t Forget the Walls! 

Some of my favorite ‘stuff’ doesn’t fit neatly on the shelf—a tapestry from my travels in southeast Asia, framed concert posters, and even children’s artwork. If the walls could talk, my office walls would continue to tell my story.

One of my favorite framed moments? My business card from the first company I founded. It’s a long story and a private Artifct, but having that card framed and readily viewable to all who enter my office is really important to me. It reminds me of my father, and my desire to make him proud of me given all the sacrifices he and my mother made for us growing up. It’s a testament to hard work and determination, and a reminder to all my children that anything is possible if you put your mind to it. 

Yes, I really do love my ‘stuff.’ And although I may not have much say over what the rest of the house looks like most days, my office is my castle, my domain, and the ‘stuff’ in my office is much more than ‘stuff.’ It’s my story, my memories.

I hope this piece has inspired you to tackle your office and add to your story, one object at a time. Oh, and once you Artifct your stuff, check out the timeline view where you can visualize your life and why you’re wired like you are! 

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You can also read previous ARTIcles Matt has written, including Father, World Traveler and Now Downsizer and Stuck In the Middle With Stuff

© 2025 Artifcts, Inc. All Rights Reserved.

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What is a Digital Vault, and How Do I Pick the Best One for Me? 

Reading time: 4 minutes 

Paper clutter and digital clutter can transform minor nuisances to major problems when you have a critical need for access to your important life documents. Today we want to flag the evolution well underway to declutter and organize all of life’s essential information via what’s commonly referred to as digital vaults. 

Bottomline: These modern tools can help you and your loved ones to get organized and be better prepared. 

How many email, banking, shopping, entertainment streaming, and even cloud storage sites are you using? Apps exist to help you keep track of paid memberships to ensure you remember to resubscribe or cancel, helping you keep an eye on costs and control the chaos. Check out this story from US News: Money for information on a few. 

And what about true life essentials, like the paper copies we keep of everything from warranties, tax filings, and receipts to insurance policies and mortgage documents. Sometimes we keep these because we aren’t certain where the digital version exists or if a paper copy is somehow legally required. We may even have digital duplicates floating around in our email accounts. 

Digital vaults can manage it all, your car title, mortgage information, passport and drivers license, and banking and investment details as well as life’s daily resources (memberships, online accounts, contact lists, and more) to be better prepared for everyday life, the aftermath of natural calamities, and deaths in the family. Vaults have a different scope than home inventory apps, the latter focusing on the tangible stuff. And vaults offer more features than file storage, like Box, Dropbox, or Google Drive, where you can nearly endlessly amass files without rhyme or reason.

The Early Days of Digital Vaults

Some of the first companies in this space emerged following the 2011 tsunami in Japan, others have steadily followed.  

At stake is everything we rely on to make our lives function. And when major calamities strike, we may lose access to important documents, including insurance policies, property deeds, and more, without which a return to any sort of normal is impaired and/or prolonged. A digital solution was needed to help people through these life altering events with less stress, cost, and loss. 

Why go digital? Because files in a cabinet or box are vulnerable. Period. Add to that the fact that more and more of our lives have gone digital, there’s no reason to create a paper trail for loss and misuse when robust and affordable digital options are now available to help us tackle it all securely. 

The Digital Vault Industry Today

The digital vault industry has emerged to not only securely store critical information but to also offer built-in planning tools. How’s that for efficient!  

Avoid getting distracted by bells and whistles, however. Review each vault’s listed features, and ask yourself: Does it meet my core needs? No one vault is exactly like another. Pick the one you’ll actually use and will work best as you work with financial services, insurance, estate planning and other professionals, too. At a minimum, as you review each vault consider: 

      • Security of the system, how you will sign in and grant others access, and how any of your personal information is being used by AI tools to generate personalized recommendations. 
      • Export options if you terminate your subscription and want to take your assets back out. 
      • Adding new information, meaning is this a tedious manual endeavor or is there support from smart instant scanning and sorting (generally AI-assisted). 
      • Price for the trial period, annually, and lifetime plus any add-on features you “need.” If there is a free model, always try before you buy, and then upgrade if you like it and free is insufficient for your needs. 
      • Unique features. As we’ve said, no vault is exactly like the other and your needs are not identical to others’ either. Trustworthy Certified Experts™ offer customized 1:1 guidance whereas Motivity Care provides a suite of concierge care management services and GoodTrust is supporting estate planning. 
      • Ease of use, because beyond different features each offers, the vaults each look, feel, and organize your information a bit differently as is the ease with which you can securely share information with family and professionals. Don’t forget to test your vault out on the device you will use to get the work done, e.g. desktop computer, laptop, tablet, or phone.

Here are a few examples of digital vaults on our radar, each with an array of unique features, offerings, and specialties.

Artifct Here are a few examples of digital vaults on our radar, each with an array of unique features, offerings, and specialties.

(In alphabetical order; with company tagline.)

      • Everplans: All the pieces of your world in one place. 
      • GoodTrust: Estate planning made easy, affordable, and secure. 
      • Keylu: Life is chaotic. Keylu brings order. 
      • Motivity Care: Redefining how you manage caregiving. 
      • Prisidio: Your digital vault. For life.™ 
      • Trustworthy: The Family Operating System®

You’ve Signed Up to a Digital Vault: Now What?

If you’ve taken the step to set up your data within a vault, be proactive to ensure your time and money are well spent. Here are a few tips to make the most of your digital vault from our personal experience: 

      1. Block time to your calendar over the next few weeks to input your critical accounts, memberships etc.; if you have a filing cabinet or box, start by digitally migrating those contents. Email is another great source to migrate docs you’ve received. 
      2. Turn on any available options for reminders so you keep information updated and fill any gaps you might leave;  
      3. Add an annual refresh date on your personal calendar; of course, if you have a major life event (birth, death, sell a company, etc.), or you move, you should also update your vault information; and, 
      4. Set alerts in your search engine of choice, such as Google Alerts, for announcements from your vault company about events, new or retired features, and policy and price changes in case you miss an email or alert from the vault.
      5. Send feedback to your digital vault of choice. It only makes the product better (for you and for all) for companies to receive feedback. Screenshots and videos are amazing bonuses to include in your email to the company. Don't forget to mention what type of device you are working from (e.g., smartphone, tablet, desktop), if applicable.

With a digital vault, you’ll be better prepared for yourself and your loved ones. We hope you find one that fits your needs!

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© 2025 Artifcts, Inc. All Rights Reserved.

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