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A View on 'Stuff' from a Professional Home Organizer

Ellen Goodwin, Artifcts
September 21, 2021

Just before the launch of Artifcts, I was introduced to Jennifer Singleterry, owner of Sort and Order, a home organization company based out of New Braunfels, Texas. As you might expect, we hit it off. She deals with stuff all day, and we at Artifcts want to help people to remember, record, and preserve the stories behind their stuff.  

We laughed over a shared frustration, too. I told her my brother in Wisconsin always quips that someday, if left to his own devices and he was forced to clean out the home our parents have lived in for over 40 years, he would just give it all away. That makes me cringe. But all the stories! Grandpa's clogs from Holland, the country barn painting Mom did in college, the vinyl records that are a part of my parents' youth and my own Christmas memories. Everything just gone?!  

Jennifer had a similar story to share of a son she worked with recently who hired her to help transition out of their family home of 60 years. As it turned out, the family's ‘stuff’ included war memorabilia dating back to the civil war, such as tintype photographs and well-preserved handwritten notes from the era. The project was rich with legacy and family history. Jennifer said she felt emotionally exhausted by the sense of loss because it was so hard to go through these items and appropriately manage them and often the sons felt the same way and defaulted to getting rid of it. 

She felt emotionally exhausted by the sense of loss. 

A week later I could not stop thinking about my conversation with Jennifer. She said she works regularly with women especially who tend to take on the role of the family "keeper." You know that person I bet in your own family. The person who not only knows the birthdays and anniversaries, but keeps track of family photos, brings people together over the holidays to remember the origins of favorite ornaments and recipes, and, in the end, manages who gets what when a loved one passes away. 

Women especially tend to take on the role of the family "keeper." 

My complete interview with Jennifer

I sat back down with Jennifer last week to unpack this a bit more and get her perspective on how Artifcts could help. We thought that everyone could learn and benefit from us sharing our interview notes. So, here we go!

Ellen Goodwin: Why did you get into the home organization business? 

Jennifer Singleterry: My first foray into this business started with the passing of my grandparents and then my mother. When you're in this process personally you realize the emotional toll it takes on those closest to the situation. The emotional and physical attachment to things and the weight that bears in going through them. Another component here is that a lot of families may not have that person who is equipped to take on a project of that scale. That's where we can come in and help lighten the load. As an impartial but considerate party it is easier for our team to go through and delineate what is precious and boil it down to just those items in question and then decide how we handle these items. 

Goodwin: Tell us about the typical project you take on.

Singleterry: (Laughing) I've never had a single project that is remotely similar to another! They are as individual as our fingerprints. Never the same chaos. Actually, it's not even usually chaos. Usually people just don't know what to do with the stuff. We work with a lot of garages, closets, and pantries - high turnover, daily use places, that need to accommodate change. I go in big picture, with the first priority being to clean it all out and then intentionally put things back in a manageable system. We cannot see our own things! We have to bring it to light. 

We cannot see our own things! We have to bring it to light.

Goodwin: Is there a typical client?

Singleterry: Yes and no. Really it's simply that someone has finally had enough of the inertia of not knowing what to do or how to do it with their own space and was referred to us while telling this tale of woe. Or they have just gotten overwhelmed with their situation and need someone to help. It's the feeling that made someone Google "home organizer" or "estate transition." You know this feeling on a project.  

Goodwin: You have an inside track to everything personal and mundane that we all keep (and maybe forget about!) in our homes, garages, etc. Has a client ever been surprised or excited maybe when you've discovered something they forgot about or thought was lost?

Singleterry: Every. Single. Time. A funny anomaly about humanity - we don't know what our “thing” is that contributes to the overwhelming situation. In every project it's been fun to see what a person's thing is. For one person, it was journals, 30 of them or more. Some journals had just one page used, in some none of the pages were used. For another person it was makeup and other beauty products, some in daily use, some for travel, some for special occasions. We had a whole box at the end and the woman said, "I had no idea I had this problem!" For another it was reusable bags, many with the original price tags still on them. There were more than 100 of them! 

The coolest thing that I have ever found was in an 80-year-old woman's closet. Her family was a founding family of New Braunfels. She asked me to pull down a box from the very top of the closet. Inside was the original bible from 1843 that was brought over on the boat with her family from Germany. It was in wonderful condition. It even had the family genealogy in it. I felt like we should have worn gloves to handle it! It should be in a museum, in a collection somewhere, kept safe, because what happens if the keeper isn't there to keep it anymore? 

In an 80-year-old woman's closet ... was the original bible from 1843 that was brought over on the boat with her family from Germany.

Goodwin: Some stuff really is just stuff. What happens to the stuff your clients decide not to keep?

Singleterry: We do our best to take things where they go, to give items another life. Some call it re-homing. We try to take women’s and children's clothing, bedding, and toys in good condition to the local women's crisis center. A lot of home goods, lumber, surplus hardware, and industrial items go to Habitat for Humanity, because they have the need and foot traffic to utilize it. Miscellaneous goods go to local charities. When an estate sale is part of the project, the majority goes through that avenue and then we work with a company that takes goods that did not sell to be sold onward from another location. If at the very end it's trash, unwearable, unsaleable, unusable... it goes to trash.

Goodwin: You know the story of Artifcts. How do you think Artifcts could help you in your work with your clients? 

Singleterry: Artifcts is invaluable. If I had known about this, even just weeks ago, I could have employed this system for good. Families have histories and members of a family can engage with that history together on Artifcts from anywhere. One sister has the desk, but here's the story, and all family members can see it.  

Artifcts gives objects another life. So often when I'm hired, especially if the person is deceased, the history is lost, the stories do not transfer with the items. This would literally be a way to continue the story, to carry on the life that they began. A person had a bond with an item and there was a story there - what did a postcard mean to be sent from someone far away and to be saved by the recipient? It's a piece of an experience, a bigger story. 

Artifcts gives objects another life... a way to continue the story, to carry on the life that they began.

< End of Interview >

If you’re feeling overwhelmed by the stuff in your life, try Artifcting (start free here). You might find that by taking it one Artifct at a time, it is fun and rewarding to parse out the meaningful objects from the other stuff that might be crowding your garage, bedroom, closets, attic, and other convenient hiding places! If you need help getting started, explore our virtual and in-person Concierge Services. 

If you’re in the New Braunfels or surrounding area and likewise need help rescuing a chaotic space to clearing out an estate, contact Jennifer at jenn@sortandorder.life or call her directly at (830) 500-0142.

###

© 2021 Artifcts, Inc. All Rights Reserved.

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Scan Me When I'm Gone (Or Just in the Next Room)

There’s something almost magical about the objects we keep. 

A framed photograph on the wall. A handwritten recipe card tucked into a drawer. A ring passed down through generations. These items are more than ‘stuff’—they are vessels of memory, identity, and connection. 

However, we also keep, either intentionally or unintentionally, vast collections of other items, trinkets, and do-dads. Don’t believe me? Take a look at your junk drawer and let’s talk. 

According to an article in the LA Times, the average American home contains 300,000 items. Now that’s a lot of ‘stuff.’ If you took just one minute to briefly examine each item, it would take you 5,000 hours, or roughly 208 days. That's a lot of time, especially if you inherit an estate and are trying to get to the bottom of what the objects are and if they have any value. 

At Artifcts, we believe there is a better way to not only sort and organize the items we keep and the keepsakes we love, but to also document the value, history, and stories that go along with those items.  

From Object to Story in Seconds 

We created our Artifcts QR code stickers to solve a simple but meaningful problem: how do you seamlessly connect the physical objects in your life with the stories behind them? 

No more printing, cutting, or searching for labels. Just grab a sheet of durable, weatherproof stickers, place one on your item, scan it, and start creating. Each scan prompts you to either create a new Artifct or link the sticker to an existing one—instantly tying that object to its digital story. It’s organization, storytelling, and preservation—all in one simple action. 

But Here’s Where It Gets Personal… 

With Artifcts, you can add audio and video to every Artifct you create. That means when someone scans your QR code sticker, they don’t just read about the object—they experience it. 

  • They can hear the laughter in your voice.
  • They can see the way your hands move as you demonstrate a recipe.
  • They can feel the emotion behind the memory. 

Because sometimes, the story isn’t just what happened—it’s how it’s told. Audio and video are powerful keepers of memories. They capture inflection, personality, and even the little imperfections that make memories real and human. 

Imagine the Possibilities 

Once you start thinking about it, you’ll see opportunities everywhere. 

📸 Photo Frames That Speak 

That wedding photo on your wall? Add a QR code sticker to the back. Now, when your children or grandchildren scan it, they don’t just see the image—they hear you tell the story of that day. Maybe even watch a short video clip from the reception. A single photo becomes a living memory. 

 

Sorry, this Artifct is private! But it definitely has a QR code sticker attached to the back of the frame. 

💍 Jewelry with a Voice 

A ring isn’t just beautiful—it has a past. Was it your mother’s? Does it now have a special meaning to you? Attach a sticker to the jewelry box, and suddenly that piece carries its full story. Imagine hearing your mother explain where it came from, who owned it before her, and why it mattered. That’s legacy—preserved in her own voice. 

🧁 Recipes That Come to Life 

Yes, you can save Grandma’s famous biscuit recipe. But with Artifcts, you can do so much more. Attach a QR code sticker to the recipe card or cookbook. Now, when it’s scanned: 

  • You hear her voice explaining why she never measures the flour exactly 
  • You see a video of her hands gently folding the dough 
  • You catch the little tips that never made it onto paper 
  • It’s no longer just a recipe—it’s an experience passed down through generations. 

🎨 Collections, Keepsakes, and Everyday Treasures 

From antiques to travel souvenirs, children’s artwork to military memorabilia—every item has a story waiting to be told. Artifcts QR code stickers make it easy to catalog, organize, and preserve those stories without interrupting your flow. You can move from room to room, scanning and storytelling as you go, building a meaningful, searchable collection of your life.   

Ready to get started? Start small. Pick one object that matters to you. Tell its story. Add your voice. You might just discover that what you’re really preserving isn’t just your belongings…It’s your legacy. 

Pro Tip: You can also print off your Artifcts QR codes at home and safely attach them to your keepsakes. No stickers required...  

 © 2026 Artifcts, Inc. All Rights Reserved.

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Use Artifcts Timelines to Enrich Your Family History

We live in a world of information overload, and if you’re digging into family history, that overload threat is potentially multiplied by generations.

Some of us organize our research and learnings in folders, and folders within folders. Nothing other than the name of each folder provides us a clue as to how everything inside relates or where gaps in the content may exist.

Others of us rely on hardcopy photo albums and scrapbooks, often missing the contextual details and stories to bring those books to life when the creator of those books is not there to talk you through them. And how do you modify them once complete?

Whether you’re just getting started with fleshing out your family history or focused on closing gaps, we think timelines are a powerful tool to have in your corner. Dive in with us!

Enriching Family History with Artifcts Timelines

Digital timelines can be hit or miss. Many applications, from Google Photos to specialized genealogy software to Facebook, offer timelines, but they often are rigid in terms of editing and lose the context for each entry. That’s because those timelines simply place photos, for example, in sequential order or display SOME information while leaving other information (documents, location, etc.) in separate, disconnected albums or galleries.

We view the Artifcts timeline as the ultimate way to future proof your history by, first and foremost, revealing gaps in the life moments you've captured with your Artifcts. True story: When our co-founder Heather first looked at her personal timeline, she realized she’d never Artifcted anything about her wedding! Oops.

Once you know your gaps, you can then create new Artifcts to enrich your history with the stories and memories that have been left out. Another approach would be to start with Artifcts you’ve already created and add in videos and audio and/or supporting documentation for more color and context.  

Here's a great example of enriching a family history. It's one thing to know who created this painting:

Painting of a horse drawn carriage on a prairie

It’s another to hear first-hand what the artist was trying to capture and what the painting means, a generation later, to the artist’s son, Matt Paxton. Listen in -->  

Sharing family history in bite-sized mini-stories via Artifcts means you make feel-good progress a bit faster and family are more likely to tune in and listen to the whole story.

Steps to record audio or video inside the Artifcts app

 
 

Put Timelines to Work for You!

As you Artifct, we create your timeline automatically.

Assuming you have created a few Artifcts already, you will find your timeline by visiting your homepage and choosing "My Artifcts." You'll see the timeline option marked with a yellow "New!"

If your timeline is a bit sparse right now, check out the public Artifcts in our team's timelines for inspiration - @Heather and @Matt have shared many Artifcts over the past few years. 

As you explore Artifcts timelines and think about your family history, test out the built-in timeline features, because you never know from where inspiration may spring:

      • Switch between annual and decade views.
      • Flip your Artifcts from newest-to-oldest and oldest-to-newest.
      • Drag and drop to move any Artifct to a different year.
      • Add time period notes, per year, about key events or family history research gaps.

We have great FAQs about timelines and a quick video ready for you as well.

Share with Us 

We’d love to hear what you learn about your own history when you look at it anew as a timeline. Had you skipped key life events? Are there whole decades missing? What inspires you to fill in any gaps? You can write to us at Editor@Artifcts.com  to share!

Happy Artifcting!

###

© 2026 Artifcts, Inc. All Rights Reserved.

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My Family Wants Me to Tell My Stories. Help!

Feeling pressured to tell your life stories?

Has a loved one given you a questionnaire or a book to write in about your life that feels like another to-do?

Does it contain absurdly challenging and broad questions like, "What's one of the most important moments of your life?"

Are you receiving tips on how to “express yourself” or make your stories “entertaining," "thoughtful," or "compelling" and don’t really know where to begin?

(Are you the one creating the pressure?! Keep reading. Today's article is also for you!)

The Story Burden: What Is It?

Maybe you're not a great writer, maybe you don't want to commit the time, or maybe you don't think you have good stories to tell. But "they" are asking you to write or record your stories anyway and maybe even throwing money at it via well-intentioned gifts to encourage you. That is what we call the "story burden."

We know the pressure comes from a heartfelt place. Our friends and family may think we and our stories are worth preserving and sharing. And the storytelling industry wants to help us structure our stories to capture people’s attention in an increasingly distracted world.

At the same time, these story pressures can snowball and become a giant turnoff. The well-intentioned tips, classes, and frameworks may backfire and prevent us from making progress. And progress, not perfection, is what matters, just as much as what “they” want. Right?

Set Your Own Goal

You can't get there, if you don't know where you're going. What is your goal in recording your stories, no matter the format you select? Perhaps your goal looks like one of these:

      • Private, diary-like reflections that maybe you'll share one day with a chosen few.
      • Recording bits of your personal and family history to share your knowledge with your loved ones.
      • Capturing moments and memories that made you and others smile before the details slip away. These stories could make up the pieces to a great memoir one day!

No matter your goal, consider the strategies we've gathered below to see if any will help you make progress without that burden stories can create.

Time-Tested Strategies to Capture Your Stories

STORY PROMPT BOOKS AND CHECKLISTS

Lacking inspiration or searching for a jumping off point? Download a free checklist of interview questions. A great question source is the independent non-profit StoryCorps (check out the podcast, too) and it's FREE collection of life story questions aross 17 categories. Or you could download one of our many Artifcts Inspiration Lists to work through at your pace. These resources will avoid set schedules and fixed costs so you don't have to worry if you fall out of sync with their pace or wonder if you're getting good value for your money. It's free or a one-time fee!

If you're motivated by, let's say, a treat now and then, you could even eat your way to stories. One of our members shared with us how excited their family was to answer the questions wrapped around each of these caramels during the holidays. Talk about low pressure! 

SUBSCRIPTION STORY SERVICES

Need more motivation? Subscription services like Storyworth and many others can send you regular prompts by email or have someone call you and by answering them in a timely fashion, by yearend, you’ll have enough fodder to complete and purchase your responses in a book format. For additional fees, you can even add color photos, additional pages, and special covers.

SUPPORT FROM A PRO!

Worried you won't find the time to capture your story without the help of a real human? Hire a life story biographer to interview you and write your story. Whether a short 30-minute session to scratch the surface or a full life story multi-month endeavor, you can find an option to fit your goals and budget and remove the pressure from you to pull it all together. There are an abundance of companies that will do this and range greatly in price. If this is of interest to you, check out our partners, Whole Story Productions and LifeBook Memoirs

Bite-Sized Stories with Artifcts 

We heard a lot about the story burden as we began the research for what became Artifcts. We knew we had to do better and create something innovative that would avoid the story pressure while integrating the best of the tried and tested techniques of story telling AND sharing.

Let's begin at the very beginning. WHAT you choose to Artifct speaks volumes. The fact that you chose to take a moment and document THAT item lets your loved ones know that it mattered to you. The "story" becomes a bonus, a bonus that can be one simple word—e.g. Dad’s—or a 5,000+ word story.

Once you decide WHAT to Artifct, we try to make it as easy as possible to craft a story. If staring at a blank screen leaves you speachless (or wordless), we provide story-writing prompts to help you get started. Pick a prompt and go! Remember, it doesn't have to be perfect, you just have to start. 

 
 
 
Artifcts story-writing prompts. Pick one and start! 

We also designed Artifcts so you can proceed at your own pace. No pressure, no deadlines. You don't have to worry about missing a week or skipping a question. An Artifct a day, two hours on a Sunday afternoon, seasonal themes, or work your way through a collection, object by object ... whatever works for you! No stress, no quota to meet. 

WHAT you choose to Artifct already speaks volumes.

Artifcts are also easily shareable to loved ones or professionals who may be assisting you with family history research, writing a memoir, or creating a family videography, saving you countless hours searching for, sharing, and annotating the materials when you’re ready to take that next step. 

If your family is asking you to share your stories, take it as an invitation—not a burden. You don’t have to write a memoir or capture everything at once. The most meaningful stories often begin with a single object and the memory it holds. With Artifcts, each belonging becomes an easy starting point—a photo, a keepsake, a recipe card, a travel souvenir—each one unlocking a story worth preserving. Don’t let overwhelm stop you or worry about where to begin. Simply choose one object, tell its story in your own words, and start today.

###

© 2026 Artifcts, Inc. All Rights Reserved.

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