Artifcts \ Articles \ DECLUTTERING & ORGANIZING \ A View on 'Stuff' from a Professional Home Organizer

A View on 'Stuff' from a Professional Home Organizer

Ellen Goodwin, Artifcts

September 21, 2021

Just before the launch of Artifcts, I was introduced to Jennifer Singleterry, owner of Sort and Order, a home organization company based out of New Braunfels, Texas. As you might expect, we hit it off. She deals with stuff all day, and we at Artifcts want to help people to remember, record, and preserve the stories behind their stuff.

We laughed over a shared frustration, too. I told her my brother in Wisconsin always quips that someday, if left to his own devices and he was forced to clean out the home our parents have lived in for over 40 years, he would just give it all away. That makes me cringe. But all the stories! Grandpa's clogs from Holland, the country barn painting Mom did in college, the vinyl records that are a part of my parents' youth and my own Christmas memories. Everything just gone?!

Jennifer had a similar story to share of a son she worked with recently who hired her to help transition out of their family home of 60 years. As it turned out, the family's ‘stuff’ included war memorabilia dating back to the civil war, such as tintype photographs and well-preserved handwritten notes from the era. The project was rich with legacy and family history. Jennifer said she felt emotionally exhausted by the sense of loss because it was so hard to go through these items and appropriately manage them and often the sons felt the same way and defaulted to getting rid of it.

She felt emotionally exhausted by the sense of loss.

A week later I could not stop thinking about my conversation with Jennifer. She said she works regularly with women especially who tend to take on the role of the family "keeper." You know that person I bet in your own family. The person who not only knows the birthdays and anniversaries, but keeps track of family photos, brings people together over the holidays to remember the origins of favorite ornaments and recipes, and, in the end, manages who gets what when a loved one passes away.

Women especially tend to take on the role of the family "keeper."

My complete interview with Jennifer

I sat back down with Jennifer last week to unpack this a bit more and get her perspective on how Artifcts could help. We thought that everyone could learn and benefit from us sharing our interview notes. So, here we go!

Ellen Goodwin: Why did you get into the home organization business?

Jennifer Singleterry: My first foray into this business started with the passing of my grandparents and then my mother. When you're in this process personally you realize the emotional toll it takes on those closest to the situation. The emotional and physical attachment to things and the weight that bears in going through them. Another component here is that a lot of families may not have that person who is equipped to take on a project of that scale. That's where we can come in and help lighten the load. As an impartial but considerate party it is easier for our team to go through and delineate what is precious and boil it down to just those items in question and then decide how we handle these items.

Goodwin: Tell us about the typical project you take on.

Singleterry: (Laughing) I've never had a single project that is remotely similar to another! They are as individual as our fingerprints. Never the same chaos. Actually, it's not even usually chaos. Usually people just don't know what to do with the stuff. We work with a lot of garages, closets, and pantries - high turnover, daily use places, that need to accommodate change. I go in big picture, with the first priority being to clean it all out and then intentionally put things back in a manageable system. We cannot see our own things! We have to bring it to light.

We cannot see our own things! We have to bring it to light.

Goodwin: Is there a typical client?

Singleterry: Yes and no. Really it's simply that someone has finally had enough of the inertia of not knowing what to do or how to do it with their own space and was referred to us while telling this tale of woe. Or they have just gotten overwhelmed with their situation and need someone to help. It's the feeling that made someone Google "home organizer" or "estate transition." You know this feeling on a project.

Goodwin: You have an inside track to everything personal and mundane that we all keep (and maybe forget about!) in our homes, garages, etc. Has a client ever been surprised or excited maybe when you've discovered something they forgot about or thought was lost?

Singleterry: Every. Single. Time. A funny anomaly about humanity - we don't know what our “thing” is that contributes to the overwhelming situation. In every project it's been fun to see what a person's thing is. For one person, it was journals, 30 of them or more. Some journals had just one page used, in some none of the pages were used. For another person it was makeup and other beauty products, some in daily use, some for travel, some for special occasions. We had a whole box at the end and the woman said, "I had no idea I had this problem!" For another it was reusable bags, many with the original price tags still on them. There were more than 100 of them!

The coolest thing that I have ever found was in an 80-year-old woman's closet. Her family was a founding family of New Braunfels. She asked me to pull down a box from the very top of the closet. Inside was the original bible from 1843 that was brought over on the boat with her family from Germany. It was in wonderful condition. It even had the family genealogy in it. I felt like we should have worn gloves to handle it! It should be in a museum, in a collection somewhere, kept safe, because what happens if the keeper isn't there to keep it anymore?

In an 80-year-old woman's closet ... was the original bible from 1843 that was brought over on the boat with her family from Germany.

Goodwin: Some stuff really is just stuff. What happens to the stuff your clients decide not to keep?

Singleterry: We do our best to take things where they go, to give items another life. Some call it re-homing. We try to take women’s and children's clothing, bedding, and toys in good condition to the local women's crisis center. A lot of home goods, lumber, surplus hardware, and industrial items go to Habitat for Humanity, because they have the need and foot traffic to utilize it. Miscellaneous goods go to local charities. When an estate sale is part of the project, the majority goes through that avenue and then we work with a company that takes goods that did not sell to be sold onward from another location. If at the very end it's trash, unwearable, unsaleable, unusable... it goes to trash.

Goodwin: You know the story of Artifcts. How do you think Artifcts could help you in your work with your clients?

Singleterry: Artifcts is invaluable. If I had known about this, even just weeks ago, I could have employed this system for good. Families have histories and members of a family can engage with that history together on Artifcts from anywhere. One sister has the desk, but here's the story, and all family members can see it.

Artifcts gives objects another life. So often when I'm hired, especially if the person is deceased, the history is lost, the stories do not transfer with the items. This would literally be a way to continue the story, to carry on the life that they began. A person had a bond with an item and there was a story there - what did a postcard mean to be sent from someone far away and to be saved by the recipient? It's a piece of an experience, a bigger story.

Artifcts gives objects another life... a way to continue the story, to carry on the life that they began.

< End of Interview >

If you’re feeling overwhelmed by the stuff in your life, try Artifcting (start free here). You might find that by taking it one Artifct at a time, it is fun and rewarding to parse out the meaningful objects from the other stuff that might be crowding your garage, bedroom, closets, attic, and other convenient hiding places! If you need help getting started, explore our virtual and in-person Concierge Services.

If you’re in the New Braunfels or surrounding area and likewise need help rescuing a chaotic space to clearing out an estate, contact Jennifer at jenn@sortandorder.life or call her directly at (830) 500-0142.

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by Ellen Goodwin, Artifcts

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Hidden Stories Behind Holiday Decor

In today’s ARTIcles story, we’re taking you inside the homes of our co-founders, both of whom celebrate the winter season with Christmas trees and an abundance of ornaments. You might celebrate other holidays with a different set of traditional holiday décor, and we bet it too has stories to tell of holidays and people of years past and present.

Whether you have holiday heirlooms, family traditions, or simple merriment guiding your holiday décor, we hope you’ll remember to take a moment to create an Artifct and share a story or two with your friends and family this season.

Step Inside the Goodwin Home with Co-founder Ellen

Our tree is certainly merry and bright. The ornaments include those from my own childhood as well as those from my travels and annual “pick an ornament” outings with my daughter.

This year’s tree decorating was unique, because my parents came to visit and decorated the tree with us. As we decorated, we naturally shared stories about the ornaments. It was the chattiest our daughter was all weekend as she oohed and aahed over her ornaments and reminded us of which ones had to be placed together.

	This year’s new arrival is custom artwork from Brittany Atkinson, based in Austin, Texas. The ornament is more of an investment than usual ornaments, but I love supporting local artists. The bold design and colors definitely won my daughter’s stamp of approval.
	I have a thing for nutcrackers, they adorn our house during Christmas, and they hang on our tree, too. I wish I could find more ornaments just like this one, a gift from my mom years ago. View the Artifct ->
	My daughter insists on pairing these sweet ornaments together on the tree each year. When she picked these out, it was the only time she got two ornaments instead of one to add to the tree. She named them Autumn and Oscar. View the Artifct ->
	A few weeks before Christmas in 2012, I had surgery and was on crutches. While laid up, I had the bright idea to make these gingerbread and gold glitter cutout ornaments. Just me at home with a 2.5-year-old and really really REALLY sticky dough. What was I thinking? I’m delighted they’ve last this long. View the Artifct ->
	Sometimes I just want something classic and clean. Last year I chose a candycane design with a traditional shape made of heavy glass. It's another nice pop of color on the tree. View the Artifct ->

And Now Step Inside the Nickerson Home with Co-founder Heather

Remember the Dr. Seus book, "Oh the Places You'll Go?" Every time I see our tree, I think of that book and smile, as our tree has evolved over the years to become a memory map of the places we've been and the adventures we've had year after year. Each ornament, although decorative by default, holds a deeper meaning to us, and brings back memories from our travels near and far.

	A beaded hummingbird ornament reminds us of our girls trip to Belize with @egoody and @vgoody "way back when" the girls still thought it was cool to travel with their parents. View the Artifct ->
	Our handmade Danish felt ornaments remind us of our visits to our family in Denmark and all the adventures we've had over the years with @Jeanet_Johansen. View the Artifct ->
	One of the older ornaments on our tree, my beloved Parsa Craft ornaments from my time in Afghanistan. Each ornament is handmade from the women that make up the Parsa Craft collective in Kabul. These ornaments have managed to survive multiple moves and two golden retriever puppies. View the Artifct ->
	This one always makes me smile! When COVID hit, our travels came to a screeching halt. What to do? We hit the trails and the mountains with our trusty two-person backpacking tent. Imagine my surprise when I found a tent ornament that was an exact match to our tent. View the Artifct ->
	Last but not least, one of my favorites! @Matt and I bought this ornament after our first trip to Iceland. It is one of the heaviest ornaments on our tree, which means we spend a great deal of time each year deciding which branch it goes on lest it slips to an untimely demise. (Which is not unheard of in our house with the dog and the children!) Sorry, this Artifct is private!

Feeling inspired? Take a look around your tree, your mantle, or wherever you keep your holiday decor and pick an item to get started. Simply snap a photo, add a short story and any fun details, click save, and you're done! Got a growing collection on your hands? Create custom tags using the Tags feature to quickly sort and search through your collection. Some of our favorites this year? #Ornaments, #Holidays2024, and #Cookies!

We're preparing our ARTIcles for 2025. Have a topic you'd like us to cover? Share with us at Editor@Artifcts.com.

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December 11, 2024

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