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Arti Unlimited and Professional members can use our new AI-boosted ARTIAssist to enhance their stories and memories with historical and factual details about the items they Artifct.

Preparing With the End in Mind: A Conversation with Rachel Donnelly, Author & After Loss Professional

August 13, 2025

August is Make a Will month and although it is probably not a holiday (or month!) that we tend to celebrate, it's a topic that we should all address at some point or another. If you happen to be one of the nearly 12 percent of Americans on holiday this August and you're reading today's ARTIcles story, nothing says I love you like sinking your toes into the sand next to your partner and striking up a conversation about end of life planning. 

We invited Rachel Donnelly, founder of AfterLight, co-founder of Professionals of After Loss Services, and author of Late to Your Own Funeral: How To Leave A Legacy And Not A Logjam, to join us for a conversation about one of the few things that is gauranteed in life (in addition to taxes and aging). Read on for Rachel's practical advice, tips, and conversation starters. There truly is no time like the present to have the conversation we may all be putting off (and off). 

Heather Nickerson, Co-Founder of Artifcts: Rachel, you are an after loss consultant. I think "after loss" is clear for all, but can you illuminate what services you provide in this role?

Rachel Donnelly: Sure! As an after loss consultant, I help people navigate the logistical and administrative tasks that are unavoidable after the death of a loved one. This role encompasses a wide range of responsibilities, including organizing and closing accounts, coordinating and completing forms, locating and securing necessary documents, and managing estate clean-outs or disposing of tangible personal property, as well as working with attorneys, financial advisors, and other professionals. I’m essentially the project manager you didn’t know you’d need when someone dies, helping clients navigate challenges like being overwhelmed, missteps, and missed deadlines.

Nickerson: So not all your services are necessarily offered literally after someone dies, sometimes it's about preparedness for that eventual reality we'll all face?

Donnelly: Yes, and after working with hundreds of clients, I know the common blind spots that people overlook as part of their estate planning and organization. I can serve as their “personal trainer” for estate organization, acting as an accountability partner and coach before something happens. That might mean organizing estate documents and digital assets, inventorying their belongings, or making sure their executor isn’t left guessing. Think of it as doing your loved ones a huge favor in advance. It’s the “leave a legacy and not a logjam” approach.

Think of it as doing your loved ones a huge favor in advance. It’s the “leave a legacy and not a logjam” approach.

Nickerson: Who typically calls you in an after loss scenario? Is it the estate executor, aka next of kin, who really isn't sure what on earth to do now?

Donnelly: Yes. My client is usually the named executor, a surviving spouse, or an adult child who has just lost a parent. They're grieving and overwhelmed, confused about what to do first, and feel like they’re drowning in paperwork and tasks. That’s when I step in to bring order to the chaos.

Nickerson: What led you to take the leap from being the founder of your own after loss business at AfterLight to co-founding an organization to train others—Professionals of After Loss Services (PALS)?

Donnelly: What began as an informal networking group of women with businesses similar to mine has grown into the first and only dedicated community for after loss professionals. There is a significant need for professionals who are both trained and experienced in handling loss situations. While the field is growing quickly, there is still a gap in connection, consistency, and shared knowledge.

We created PALS to close that gap by building a network of trained, vetted professionals who understand the unique needs of clients after a loss. Our mission is to raise the standard of care while fostering a supportive community of pros who truly “get it.” We bring together people who are passionate about helping families navigate the administrative and logistical challenges of settling an estate while grieving. Whether you already serve families after a loss or are exploring how to begin, PALS is the place to learn, connect, and grow. As we like to say at PALS, a rising tide lifts all boats.

Nickerson: Among PALS-trained professionals, are there subspecialties? For example, do some professionals work more with widows or with families who have lost a child?

Donnelly: Yes, absolutely. While all PALS-trained professionals have a strong foundation in after loss logistics, many bring their own unique backgrounds to the table. Some focus more on grief support, others on estate organizing or clean-outs. We also have professionals who specialize in working with widows, the sandwich generation, or solo agers. It’s not one-size-fits-all, and that is what makes the network so valuable.

Nickerson: You also have “The checklist of death," not something most people probably hear on a daily basis. Where do you see the most mistakes made? What is most commonly overlooked? What are the first three steps someone should take in nearly any after loss scenario?

Donnelly: I love that phrase because it’s real. The biggest mistake I see is people jumping straight into tasks like cleaning out the house or closing accounts without understanding that there is often a specific order these steps should be followed according to the estate plan. Skipping that order or protocol can create significant problems later.

The biggest mistake I see is people jumping straight into tasks like cleaning out the house or closing accounts without understanding that there is often a specific order these steps should be followed according to the estate plan. 

Most commonly overlooked? Digital assets. People often forget about email, cloud accounts, subscriptions, and social media, which can hold financial, exchange, or sentimental value.

As for first steps, aside from the funeral or memorial:

      1. Secure the home and cars, and forward the mail.
      2. Locate the will, trust, and other important documents.
      3. Make a detailed list of what they owe and what they own, which will be crucial during the estate settlement process.

Nickerson: And last but not least, you are a published author. What’s the feedback been like on your new book? Are you hearing from readers about "ah ha" moments?

Donnelly: It’s been humbling and amazing. People tell me Late To Your Own Funeral: How To Leave A Legacy And Not A Logjam is the first book they’ve read on this topic that doesn’t make them feel like they’re reading a legal manual—or a eulogy. I’ve had so many people tell me they’ve given this to their aging parents, who would never even broach the subject with them, and now they’re meeting with attorneys and formalizing their estate planning documents. One woman said, “This made me laugh, cry, and then finally get my affairs in order.” That’s exactly what I was going for: clarity, empathy, and a little irreverence to make it all feel more doable.

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Interested in learning more about becoming a Professional of After Loss Services? Join Rachel and our co-founder Heather at the Professionals of After Loss Services Conference this October in Atlanta, GA. Click here for more details

© 2025 Artifcts, Inc. All Rights Reserved.

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What's New at Artifcts
Artifcts Rolls Out Its First AI-Supported Feature: ARTIAssist

Artifcts is thrilled to announce the beta (aka test) launch of its AI-supported product suite ARTIAssist, now available to Arti Unlimited and Artifcts Professionals (ARTIPro) members. Before we tell you all about it, it’s important to give you some background as to how we got here. 

Early into this explosion of all things of AI, we attended a conference where a company was proudly showing off how it spent their investors’ dollars to create a “storytelling playground.” You could tell the chat tool about something that happened, and it would expound on that into a paragraphs long story.

We found it somewhere between out of touch and devoid of personal connection. We promised our Artifcts community we would not inflict this AI future on them.

What that company and so many others seem to overlook is the uniqueness of the human, of the individual, and their experiences and memories. In the words of our technical advisor, “AI gives you the most likely answer, not necessary the right answer.”  

Artifcts is taking advantage of technological evolution and advancements to preserve the human aspects, not just what AI can do. You can train an AI “agent,” but emotions are unique and personalized – that requires letting people preserve their memories. AI misses the uniqueness of a human, MY memory.  

Our value proposition is unique – Artifcts will be the anchor to authenticity, allowing human interactions to be preserved. No gimmicks.

So, with no further ado, read on to learn about our newest product, ARTIAssist. 

Meet ARTIAssist 

More than two years ago, we gave you a sneak peek into our plans for creating ARTIAssist. ARTIAssist describes our comprehensive tools developed by Artifcts that use artificial intelligence, image recognition, and natural language processing to help deliver ready-to-use descriptions, historical details, value estimates, and more to you!  
  
The first tool in the ARTIAssist suite is designed to support you as you create or edit an Artifct. You can activate ARTIAssist and behold a world of similar objects to your own, interesting details about the item, and even potential financial value.  

In the words of one our early testers, “Not everybody can meet with an appraiser, art historian, or be a guest of the "Antique Roadshow" on PBS. And while intrinsic "value" may be in the eye of the beholder, if someone has pieces (or collections) that are of significant value, the insights gained through ARTIAssist really helps in keeping these items in the family for generations.” 

Artifcts members can also use ARTIAssist to ask questions about an object. And, in a click, add the responses directly to your Artifct to enhance your personal story and memory as well as the provenance of your item. 

That last point is key - “to enhance your personal story and memory.” ARTIAssist does not replace you in the Artifct. And you cannot blindly trust what AI says. Look carefully at the details and make sure it provides information truly relevant to your specific item.

How will ARTIAssist help you?

ARTIAssist offers three major benefits: 

      1. Save you time – no more hopping from Google Lens to ChatGPT to auction sites and online marketplaces to learn about an object. 
      2. Know more about what you own – what is it, who designed it, how was it used and by whom, does it come in other colors and materials, etc. 
      3. Support for deciding “what’s next” – with more insights on the potential financial value in the current marketplace, understanding what it means to you versus the world, and learning of ways you could sell, donate, or upcycle it, you can make a better informed decision for what’s next for it. And document your decision in your Artifct!

So much of what people choose to Artifct is a mix of valuable items and items with intense sentimental value. Which one is worth more? It doesn't always matter. Just as long as it's been documented at Artifcts.

We have an open door!

Have feedback on this new beta feature? Is there a feature driving you a bit crazy or confusing you in any way? You can write us a Support@Artifcts.com. And be sure to catch up on past product updates, too!

button to jump to past product updates with Artifcts

Happy Artifcting!

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© 2025 Artifcts, Inc. All Rights Reserved.

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What’s Hiding Under Your Bed?

Pivot with us as we take a hard look at our bedrooms this month in our ongoing, “Around the House, With Artifcts” series. Is your bedroom your favorite space? The one you decorate with keepsakes, fun photos, and travel souvenirs?  

Or, is your bedroom a dumping ground of all the things you meant to put away but somehow never did?  Maybe it is somewhere in between? Filled with the items you love, and the stories and memories they evoke, with just enough clutter to make you shake your head and say, “not today.” 

Bedrooms weren’t always private spaces or even reflections of our personal identity. For most of history, shared beds and living spaces were common, but increasing urbanization and the influence of the Victorian era promoted privacy, according to the BBC. The Industrial Revolution enabled more people to have private rooms, a trend that continued with the post-World War II suburban boom which solidified the modern, personal bedroom as a standard part of life.  

So, where does that leave us? With the question that started this all, “What’s Hiding Under Your Bed?” And the close second, “What are you going to do with it?” Read on to get our tips for managing the clutter, while preserving the stories and memories that undoubtedly fill one of the most personal spaces in our homes.  

It Has Value, Either Heart Value or Financial Value 

One of our Artifcts members shared with us that as they were getting ready to move, they discovered a trove of silk-on-silk oriental rugs stashed under their bed. The rugs had been there “for years and years,” and had accumulated a good coating of dust.  

As our member said, “The irony is that we had spent several thousands of dollars purchasing area rugs for our home over the years when we had perfectly good, beautiful rugs waiting for their turn to shine.”  

We recognize that not everyone has a collection of oriental rugs stashed under their bed, but maybe you have something that has similar heart value or financial value. We’ve heard stories over the years of families finding long-forgotten artwork and antique maps, bins of greeting cards and letters, and more safely stashed away, yep, under the bed!  

If you have items of value hiding under your bed, we encourage you to take a moment this weekend and Artifct them. Include a short story or favorite memory, dimensions (if applicable), and attach any documentation (if available) that demonstrates the value to you.  

As for the oriental rugs, it turns out they finally got their turn to shine. Our member was proud to report that after Artifcting the rugs, he decided to display one as a wall-hanging for all to see. Not a bad find (or story!)  

 

Oriental carpet now ArtifctedArtifcts member @Matt Artifcted this carpet after discovering it under the bed. 

It’s Just “Stuff” 

Our co-founder @Heather likes to joke that if you look under her bed, chances are you are going to find a healthy dose of golden retriever fur (it never ends!) and stacks of paper, mail, and other odds and ends that she stuffed under there the last time she had company coming over. Relatable, no? 

If you’re dealing with more clutter than not hiding under your bed, take a moment this weekend to sort through what is what and then act. 

  • What needs to be filed away for safe keeping (or tax planning)? In the file cabinet it goes, or if you use a digital vault like Trustworthy, scan the documents, upload them to your vault, and then shred the physical copies.
  • What needs to be put away where it goes? Kid toys, pet toys, maybe even laundry (hello missing sock!).  
  • What can be recycled or trashed? Our list of 108 Object to Declutter from Your Home can help! 

Chances are you are now going to be left with the “stuff” that gives you pause. These items may be important to you, but they may not fit into one of the above categories, and that’s okay.  

If you are on the fence about parting with the item because you are worried about losing the memory or story behind it, take a moment to Artifct it, and then give yourself permission to let go of the item guilt-free knowing the memory and story are safely stored in Artifcts. 

If you are on the fence about parting with the item because you are worried about losing the memory or story behind it, take a moment to Artifct it...

If you aren’t ready to part with the item, set it aside in a bin or basket and come back to it later. Just don't put it back under the bed as out of sight is out of mind! Maybe a little time is all it takes to help you decide what to do with it.   

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Looking for additional tips to help you declutter regardless of which room it is? You might also enjoy:

How to Get Your Kids to Help Clear Out the Clutter 

Aspirational Clutter and Your Closets

Home Organizing Tips to Steal from Movers and Downsizers

© 2025 Artifcts, Inc. All Rights Reserved.

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Photos + Timelines Go Better Together

Love photos? You’re not alone! What’s not to love about the memories, smiles, and special firsts all frozen in time for a moment.  

With the ever-increasing ease of digital photography (hello smartphones!) we can capture all those moments and more. In fact, we capture a lot more. Worldwide, we take on average 5 BILLION photos a day, or approximately 57,000 photos per second. According to Photutorial, the average American alone takes 20 photos a day. 

What do you do with all the digital photos that accumulate at an ever-increasing speed?   

Do you post them to social media and wait for the comments and likes to roll in? (Our resident privacy expert recommends that you don't.) Or push them into whatever cloud or other storage device you prefer, and look back through them only for the occasional calendar, school project, or holiday card? Perhaps you send a few to lucky friends and family through one of those digital picture frames, like Aura 

We’d like to suggest a different approach—Artifct those special photos, the ones that capture something unique, memorable, or otherwise notable. What is more, when you Artifct them, they are automatically added to your Artifcts timeline, instantly creating a contextual history of all things you.  

Put Photo Timelines to Work for You! 

As you Artifct your photos, Artifcts creates your photo timeline automatically. Simply pick a photo, create a new Artifct, add a short story, a date (if known), save, and you’re done. Your Artifct will automatically be added to your timeline based on the date you entered.  

 

A snapshot in time of our co-founder Heather's photo timeline. 

Not sure of the date? We’ve got you covered. Your Artifct will be added to your timeline based on the date you created it; you can always go back later and edit should you remember the date or even the decade.  

Assuming you have created a few Artifcts already, you will find your timeline by  visiting your homepage  and choosing "My Artifcts." You'll see the timeline option marked with a yellow "New!" Want to view just your Artifcted photos on your timeline? Simply select Life's Moments > Photographs as the category while in timeline view and voilà! Your very own personal photo timeline. 

As you explore Artifcts timelines and think about your family photo history, test out the built-in timeline features, because you never know what may inspire you: 

  • Switch between annual and decade views. 
  • Flip your Artifcts from newest-to-oldest and oldest-to-newest. 
  • Drag and drop to move any Artifct to a different year. 
  • Add time period notes, per year, about key events, trips, or other firsts. 

Feeling overwhelmed with so many photos and not sure where to start? As part of Save Your Photos Month, we recommend you give yourself a goal. Pick a photo a day, or one a week. Spend five minutes creating and sharing the Artifcted photo with loved ones.  

We recommend you give yourself a goal. Pick a photo a day, or one a week...

Just think, if you Artifcted a photo a day for a month, you’d have 30 photos and stories that are preserved for generations to come. Bonus! You’d also have a timeline spanning 30 {days, weeks, months, years!}. All that context, and all those memories, safely documented to protect against all of life’s what ifs.  

Want to learn more? We have great  FAQs  about timelines and  a quick video  ready for you as well. 

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Our good friends and partners at The Photo Managers are once again hosting free virtual events all month long in honor of Save Your Photos Month. Click here to learn more and to register. 

© 2025 Artifcts, Inc. All Rights Reserved.

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