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Cheers to 2024!

Heather Nickerson, Artifcts
December 31, 2023

Dear Readers,

As we approach the New Year, I wanted to take a moment to thank you for your support, encouragement, and feedback, whether you’ve been with us since the beginning or are just joining.  

Ellen and I created Artifcts to change our relationship with ‘stuff’ and lighten the financial and emotional burden that so often surrounds the stuff we keep and even the stuff we let go. Our goal as founders is to enable you to not only to capture, preserve, and share the histories, stories, and memories behind your most cherished objects, but to also discover (or maybe even rediscover) the joy and human connection that go hand in hand with the items that make us, well, us!  

This year has been one of great growth for Artifcts—we've doubled our membership base, including members across the United States and in 12 other countries and counting. More members have created more Artifcts, and some of our members have even out-Artifcted Ellen and me, which is no easy feat considering we each have 300+ Artifcts!  

As we’ve grown, we’ve remained true to our core and our mission, placing you, your data privacy, and your security first and foremost in all that we do. We know you place a great deal of trust in us as you create your Artifcts and it’s important to reaffirm that we’ve got your back, always. Our patent (yes, we received our first patent last month!) is proof of all this and reinforces it—our patent protects the very cornerstone of our technology and provides a launch pad for the innovation we've dreamed of for years.  

We’ve also pushed head-long into the brain health arena this past year, winning the Massachusetts eHealth Insitute’s Healthy Aging Pitch Competition, and embarking on a year-long pilot study with the University of Massachusetts Chan Medical School. We hope to validate that Artifcts and the process of Artifcting can be a powerful screening tool for brain health so we can flip the script, reduce the fear, and start the conversations sooner about dementia and its prevention and treatment.  

We’ve traveled the country during the past year on our quest to understand and transform the world of ‘stuff.’ We’ve spoken with experts at AARP; presented at genealogy, LongeviTech, AgeTech, photo management, and downsizing conferences; and learned from and shared with experts in the estate planning and insurance space who are eager to harness the power of Artifcts.   

We’ve also received some much-deserved recognition, beginning in May when the State of Texas recognized Artifcts as an Innovator in Aging. That was quickly followed by an award from Family Tree Magazine naming Artifcts as one of the best genealogy tech tools of 2023. Ellen and I were also honored to be featured in a mini documentary from Voice of America, and to contribute chapters to the National Aging in Place Council’s book on Difficult Aging in Place Conversations. Bottom line, the word is getting out. ‘Stuff’ and legacy matter, and we are leading the charge here at Artifcts.  

As for the here and now, the Artifcts team is hard at work ensuring Artifcts is where you need it, when you need it. Stay tuned for carefully researched and designed new product features, publication of our spring webinar series schedule, and announcements of new partnerships spanning brain health, end of life, moving and decluttering and beyond as we transform our relationships with ‘stuff’ together.  

We’ll be starting the New Year with a bang at the Consumer Electronics Show in Las Vegas with our friends at the AARP AgeTech Collaborative. To say we’re excited is an understatement.  

With that, Ellen and I invite you to join us in a virtual toast as we say, “Cheers to 2024!” May it delight and surprise us in all that we do.   

Happy Artifcting, 

Heather

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© 2023 Artifcts, Inc. All Rights Reserved.

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What's New at Artifcts
Evenings with Artifcts, Spring 2025 Series Recaps

We're delighted to bring back our Evenings with Artifcts series with topics hand picked by members of the Arti Community. When surveyed, our community had some very strong ideas on what topics mean the most to them. Topping the list, to our delight, was the art of pairing stories with 'stuff.' While not surprised, we were delighted and we love breaking down the reasons why researchers find story telling is so valuable, useful strating points and structures, and most importantly, how we can help you here at Artifcts to tell your stories, your way!

But joining us this spring will be a wide collection of professionals who will deliver insights that will leave you better prepared for all life brings us, surprises and all. Stay tuned and join in!

Mark your calendars for Tuesday evenings at 5 p.m. PT/8 p.m. ET from April 8th through May 6th. We send out RSVP details each week in our e-newsletter and on our social media channels (Instagram and Facebook). And please share with friends, family, and others you meet. The more the merrier!

If you missed any of our past Evenings with Artifcts, catch up now!

 
 
 
 

ENJOY A RECAP OF EVENINGS WITH ARTIFCTS, Spring '25

 

Evenings with Artifcts: Stories + 'Stuff'

Week 1: Stories + 'Stuff'

STORYTELLING, RESEARCH INSIGHTS

 

Related content: 

- Watch the replay on YouTube ->

- Download a summary of tips and resources from ARTIcles by Artifcts on the art of stories.

If you'd like to suggest a topic or speaker for future events, share with us at Editor@Artifcts.com.

###

© 2025 Artifcts, Inc. All Rights Reserved.

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If Walls Could Talk

Hello April, and hello to our fourth installment of Around the House, With Artifcts. This month’s focus? Our walls, and all the ‘stuff,’ photos, mementos, art, and more that make their way into our hearts and eventually onto our walls.  

So Many Frames! 

There is no precise figure on how much Americans spend annually to frame their photos and mementos, but the global picture framing market was valued at $9.3 Billion in 2022 and is expected to reach $14.67 Billion by 2031, according to the team at Straits Research. Entire companies, such as Framebridge, Frameology, and Keepsake Frames exist with a singular purpose: to frame your ‘stuff,’ from photos to kid-art to travel mementos. They are hoping to cash in on the custom framing market, once dominated by established brick and mortar chains such as Michaels.  

Adding to the myriad of choices you can now make as to what you’ll frame is the complexity of framing itself. You have dozens of choices and endless combinations including types of wood, mattes, and glass. Do you know the difference between museum glass and conservation glass? It gave our co-founders pause! Conservation glass blocks 99% of UV rays, whereas museum glass does that AND provides less than a 1% light reflection. This can dramatically change the view, so to speak, depending on where you intend to hang your piece. 

So many choices. So much money. That said, we’ve yet to encounter a frame that can tell you the story or history of the object under that optimal museum quality glass. Why is THAT photo in a frame? Better yet, who is that in the photo? And what are they doing? What’s the story behind the ticket stub or hotel room key so lovingly matted and preserved for all to see? Oh, and that’s a cool pennant! What’s it doing in a frame?  

Stories and Frames Go Better Together 

Our co-founders LOVE looking at ‘stuff’ in frames (and they love framing ‘stuff’), but they also love the stories, histories, and memories often captured within those four wood-bound sides and UV protective glass. It should come as no surprise that here at Artifcts, we think stories and frames go better together. 

A couple of years ago Ellen was in a home in New Mexico concierge Artifcting with a bachelor in his late 70s who had a collection of really old documents and currency framed in his stairwell. His passion in sharing the history was captivating and they were top of his list to Artifct. “It’s not like I can get my great nieces and nephews to stand still to learn this history.” 

So how do you ensure that the story, history, or memory that prompted you to invest in a frame in the first place lives on for generations to come? Our co-founders share their favorite tips below to help you get started as you tell the stories that live on your walls, one object at a time! 

 

One of Ellen's favorite moments on her walls. Click to view the Artifct! 
  • Heather has a rule that if it goes into a frame (and on a wall), it must be Artifcted first. Her husband and daughter know the drill, and thanks to the Artifcts, all the stories and memories hanging on their walls (even the ones her daughter is too young to remember on her own!).  
  • Don’t let the perfect story trip you up! Sometimes simply stating a fact, like what the item is and how it came into your life, is a great starting point for an Artifct. You can always add details or favorite memories later.
  • Add an Artifcts  QR code sticker to connect the physical item with the digital Artifct. Heather’s second rule for anything that goes on her walls is that once it’s Artifcted, it’s stickered, ensuring that if anything happens to her or her husband, their children know what’s what (or in the case of framed photos, who’s who!), and why it mattered to them. Bonus! Fill out the 'In the Future’ field in your Artifct, and your family will have a roadmap for what happens next to all your ‘stuff.’
  • Add audio or video to really bring photos, art, and other framed mementos to life! Ellen and Heather are not shy about asking others to record a short audio or video snippet if they gift them a hangable item. Heather’s husband was put on the spot to share his story after gifting her a print from a trip to Chile. That's love! 

 

Got a favorite framed future Artifct hanging around your house? (See what we did there?) Take a moment to Artifct That and share with us at editor@artifcts.com for a chance to be featured in an upcoming edition of our curator’s choice series.  

###

Looking for more tips to get started? You might enjoy these ARTIcles as well!

How To Artifct Art

How To Artifct That Photo

Memories At Home Checklist

© 2025 Artifcts, Inc. All Rights Reserved.

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"My Parent is a Hoarder"

Audrey and her mother have always had a tricky relationship. While some people talk about the teenage years being strained, their relationship was strained from the very first sleepless nights when Audrey was a baby. Beyond the love lived a mix of frustration, embarrassment, and distrust that only worsened as Audrey grew older.

At the heart of it all, in Audrey’s view, is a legacy of too much stuff. She never invited friends to her home because she was embarrassed by the chaos of her mother’s clutter throughout their home. She didn’t even enjoy spending time there unless she stayed in her room, behind a locked door, where her mother’s stuff could not invade.

Now as an adult, she and her children visit her mom several times a year, and in each visit her mom attempts to gift her boxes of things she’s been saving for her. But in Audrey’s words, “I am going through boxes of nightmare. Nightmare! She’s blocking me with a bunch of s***.”

I am going through boxes of nightmare. Nightmare! She's blocking me with a bunch of s***. - Adult child, boxes of childhood memorabilia, at mother's home 

And there you have it – for Audrey the stuff creates a barrier between her and her mother, depriving her of the relationship she wants for herself and her children.

And who can blame her? Don’t we all want more than a cardboard box of memories?

a sun porch with boxes and boxes of "stuff"

So many boxes. What is it all? When did anyone last open them? What will become of them next? Photo credit: Janet Wilson.

As adult children begin looking at their parents’ homes with fresh eyes, they wonder: Is it safe? Is it healthy? And, someday, will it fall to them to clean it all out and decide what goes, what stays, and who gets it next? What was once their parents’ problem may soon become their own.

And guess what? The adult kids are not having it. We hear from them every week at ​Artifcts​, when they express with a dose of disbelief the fact their parents are in no rush to downsize all that ‘stuff.'

Of course, the sense that a parent is a hoarder, “But not really, or maybe just a light hoarder,” is just a broad brushed way of saying it’s too much to deal with and they need help. And not all stories are as negative as Audrey’s story.

Patrick wrote to us to share that he was raised by two parents who loved him unconditionally and taught him to appreciate what it meant to be a collector. This passion sparked an interest in the arts that has carried through to his career as a museum curator.

But as his parents aged and declining health became a more pressing issue, Patrick told us, “What once appeared to be connoisseurship soon looked more like hoarding as I started sifting through their pieces.” He went on, “It was TRAUMATIZING, having to figure this all out for them, let alone do so at the age when most of my peers weren’t even remotely close to being confronted with these types of issues.”

Join us in today’s ARTIcles story as we peel back the worry and fear of adult children who have parents who have enjoyed collecting and accumulating ‘stuff.’ We’ll explore hoarding disorder in more detail and share strategies to help adult children navigate their parents and themselves to safer ground.

What is Hoarding? (And What is It Not?) 

Much as nostalgia historically was misunderstood, so too has hoarding gone through an evolution in science and the mainstream.

Hoarding has been clinically studied for decades, but public awareness only surged after the TV show Hoarders premiered in 2009. Until then, most people had never witnessed the severity and dangers of hoarded living spaces. Academic research—particularly work by Dr. Mary E. Dozier and Dr. Catherine R. Ayers—underscores how object attachment intensifies as we grow older, further emphasizing the profound emotional and psychological factors that drive hoarding behaviors.

DSM-5 CRITERIA FOR HOARDING DISORDER

The Diagnostic and Statistical Manual of Mental Disorders (DSM-5), the reference guide mental health professionals use to support diagnoses of psychiatric conditions, classifies hoarding disorder (HD) under obsessive-compulsive and related disorders. The DSM describes a person who has “persistent difficulty discarding or parting with possessions, regardless of their actual value. This difficulty is due to a perceived need to save the items and to the distress associated with discarding them.”

Importantly, the DSM-5 states that hoarding impairs a person’s ability to use their spaces and the items within as they intended. As Audrey’s earlier story illustrates, it can also cause “clinically significant distress or impairment in social, occupation, or other important areas of functioning (including maintaining a safe environment safe for oneself or others.)” What does this look like in real life? It ranges from health hazards like vermin infestations or blocked exists, to emotional stress and family conflict.

Studies show that hoarding behaviors worsen over time, particularly as older adults develop stronger attachments to personal belongings (Dozier & Ayers, 2020). By the time a family member recognizes the problem—by the telltale overwhelming accumulation of stuff—the condition has deepened and evolved and may be linked to other conditions, such as depression, anxiety, and ADHD.

If you suspect hoarding disorder, experts recommend seeking a mental health evaluation. Professional help can involve therapies like Cognitive Behavioral Therapy (CBT), sometimes combined with medications to address any co-occurring conditions, such as depression or anxiety. Resources for help are provided at the end of this article.

NO, THAT’S NOT "HOARDING"

You might be wondering then, where is that line between disorder and, well, not!

It’s important to recognize that hoarding is not the same as collecting, even if that means multiple and/or large, usually well-organized, collections throughout a home.

Notice the word “organized” inserted there? That’s because collections are further distinguishable from clutter. According to the DSM, clutter is “a large group of usually unrelated or marginally related objects piled together in a disorganized fashion in spaces design for other purposes (e.g. tabletop, floor, hallway).”

Collectors often systematically organize and proudly display their collections (e.g., stamps, vinyl records, or figurines). These items may have monetary or sentimental value, but they typically do not obstruct the normal use of living spaces.

In contrast, hoarded items are often:  

      • Randomly piled or disorganized 
      • Kept “just in case” but rarely accessed/used 
      • Spreading into spaces needed for daily living (e.g., kitchens, bathrooms, bedrooms).

In addition to collections being organized, the International OCD Foundation (IOCDF) highlights the importance of the location of the collections as opposed to clutter, too. Clutter accumulated in your basement and attic is commonplace, as both locations are the typical catchalls and storage solutions in homes.

The key questions are:

      • Does the stuff interfere with daily life and cause distress, for the individual and their family?  
      • Are they able and willing to part with items, whether through giving them to a loved one, selling, donating, or disposing of them?

Hoarding Disorder and Insights for “Non-Hoarders”

"Well, my parents aren't hoarders but nearly!" Generally adult children who describe their parents ​offhand ​as “hoarders” do not mean it. Rarely do their parents actually have hoarding disorder, and they know it. But the fear of all that ​‘​​s​​tuff’ is real​.

Finding a foothold in the chaos is important as is a path forward. We spoke with experts in hoarding disorder to elicit strategies and lessons for those adult kids ready to take steps toward a better future for their parents, however defined, and feel less like Don Quixote in the process. While we are talking about adult children, these strategies are adaptable to all with a little imagination.

Insights from 25 Years in the Field, with Melissa Autry

Melissa Autry, CSA, CPO, CPO-CD, is a Hoarding Remediation Expert and industry advocate who has been working with people who have HD for more than 35 years. It makes one wonder, who was her mentor back then, when awareness of never mind specialization in this disorder was surely lacking! And sure enough, she told us she had to invent her own job title.

Melissa specializes in safety and habitability, often working in extreme environments. She reminds families: 

"Every case is different because every person's relationship with their stuff is different." 

“It’s not only about the amount of stuff or the loss of use of the home. It’s about a person’s emotional equity with their possessions. Nine times out of ten, they’re not working with a mental health professional. Sometimes, the safety issues outweigh the mental health need—ask any firefighter! According to the Massachusetts Department of Fire Services, hoarding was a factor in 24% of fatal residential fires between 1999 and 2009. While both matter, a compromised structure takes priority when there is an immediate risk of loss of life.” 

Hoarding remediation is hazardous work, often requiring hazmat suits to handle biohazards, mold, pests, and toxic materials. But Melissa believes that every case is an opportunity to improve someone’s quality of life—and sometimes, even save a life (people and pets). 

She also emphasizes that while health and safety come first, personal contents matter, too—especially irreplaceable items like photos, letters, and memorabilia:

“There may be some really happy, healthy stories out there—and I love those. But our phone rings when nothing else has worked, when families are overwhelmed, and when they don’t even know how to start the conversation.” 

“We tell stories through our stuff and experiences. I look at personal belongings like the gift shop at the adventure park—Our Life!"

Here is Melissa’s top advice for all of you adult children and families, distilled into 8 key points:

1. Every adult child is like an only child. 
No two siblings experience a parent the same way. Each child has a unique relationship with their parent based on individual experiences, personalities, and past interactions. What works for one won’t necessarily work for another. 

2. The parent-child dynamic evolves—sometimes painfully.
To a parent, you are always 12 years old—frozen in time. To an adult child, your own life experiences have shaped who you are, making it difficult to fit back into old roles. As your parent ages and needs help, the roles can slowly reverse—where you find yourself parenting your parent. This shift can be emotionally complex, especially if the original relationship was strained. 

3. Delayed trauma responses and emotional triggers are real.
If your relationship with your parent was unhealthy or complicated, stepping into a caregiving role can be extremely triggering. It may stir up old wounds, unresolved conflicts, or memories of neglect and emotional distress. Yet now your parent needs help, and navigating these emotions can be really rough. 

4. Understand the emotional attachment to items.
Ask about meaningful objects before pushing for decluttering. Building trust is the goal—not forcing change.

A personal den, curated with furnishings and memorabilia

A curated collection, a curated life, some items valuable, some items sentimental, all items honoring a life lived. Parting with them can be complex and emotional. Photo credit: Janet Wilson.

5. Appraisals can shift the conversation.
Assigning a monetary value can help separate financial worth from emotional worth (emotional equity) and clarify whether an item should be kept, sold, donated, or discarded. 

6. Avoid “overhelping.”
Pushing too hard can backfire, making your loved one more resistant instead of more willing. Overhelping is a lose/lose scenario—both parties end up frustrated. 

7. Recognize shifting roles.
The evolving dynamic between parent and adult child can feel unfamiliar and unsettling. You may no longer have anything in common other than the fact that you were both present during your childhood. Understanding this shift helps manage expectations and reduces emotional strain. 

8. Practice self-care.
Decluttering a loved one’s home can be emotionally exhausting. While the phrase “no good deed goes unpunished” may ring true, caregiver fatigue is real. Everyone involved—parents, adult children, and professionals—benefits when a structured plan is in place with both a Plan A and Plan B. 

  • Mental Health Support for Adult Children 

Melissa also encourages adult children to consider their own mental health as they support parents who are downsizing their lifetime of belongings. “It’s a stressful and emotionally taxing experience. Adult children often benefit from speaking with mental health professionals, not just for the parent’s well-being, but also for their own emotional resilience.”  

Melissa recommends online platforms like BetterHelp or in-person therapists who can provide coping strategies, stress management, and guidance for navigating complex family dynamics. You can find these and other resources at the end of this article.

Lessons Beyond the TV Show Hoarders, with Matt Paxton

We also sat down with someone who came into the HD specialty with a more public flare, so to speak. Matt Paxton, best known for his 15 seasons on Hoarders, has spent nearly 25 years helping families declutter. His philosophy? 

“Keep the memories, lose the stuff," which happens to also be the title of his book.

In Paxton’s newest venture, Clutter Cleaner, he trains professionals in practical strategies drawn from his extensive field experience, including his work individuals with hoarding disorder and their families. He emphasizes the following lessons: 

Start Small. 
Overwhelming someone with big demands will likely cause them to shut down. Smaller, more manageable steps are far more effective in building trust and momentum. It's not about what you get done, it's about getting started and keeping going.

Prioritize Safety. 
Clear pathways, remove fire hazards, and focus on habitability first. A safe environment is the foundation for any further progress.

Use Humor. 
Hoarding can be emotionally heavy. Lightening the mood at appropriate moments keeps everyone engaged and reduces tension.

Focus on Progress, Not Perfection.
Any step forward—no matter how small—is a significant victory. Perfection is neither realistic nor necessary for positive change. “Focus on what you have achieved, not on what is yet to be completed. Mindset is everything,” says Matt.

Encourage Mental Health Support. 
Professional help, such as therapy or support groups, is key to lasting success. Forced cleanouts without psychological support fail to address the root causes of hoarding disorder and are never successful. “In my 20+ years of cleaning out hoarded homes,” said Matt, “if the client doesn't receive some sort of therapy, the clean-out fails 100% of the time.” 

Remember, you need not be alone in this work, parsing through the belongings of a loved one. Resources abound to help you from these tips to the linked resources below.

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HOARDING DISORDER AND OTHER MENTAL HEALTH SUPPORT RESOURCES

Ultimately, knowledge, compassion, and structured professional intervention remain the most powerful tools to transform a household overrun by possessions into a home that fosters well-being for everyone involved. By recognizing the clinical realities of hoarding disorder, seeking professional guidance, and approaching loved ones with empathy, adult children can create a pathway toward safer homes and healthier relationships.

© 2025 Artifcts, Inc. All Rights Reserved.

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